TikTok Shop - Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center

TikTok Shop

• Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center TikTok
• 3.3 Fontana, CA Job Details $143,100
• $259,200 a year 5 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance RSU Parental leave Vision insurance 401(k) matching Life insurance Paid sick time Qualifications Material handling systems BlueYonder (JDA) Customs regulations compliance Operational analysis Industrial automation Performance improvement leadership Lean Six Sigma Black Belt Confidential information handling Data visualization software proficiency Distribution operations staff productivity improvements Manhattan Associates Managing projects in an engineering role Packing Process improvement standards implementation Operations transformation Process design Six Sigma methodology implementation Engineering process optimization Warehouse management system E-commerce ROI Process simulation software SQL Supply chain experience within retail Profit & loss Process modeling Business intelligence tools Automated order picking Supervisory control and data acquisition (SCADA) Managing projects Full Job Description Global Operations TikTok Shop•

Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center Location :

Fontana Employment Type :

Regular Job Code :

A104273 Responsibilities About the role We are a fast-growing U.S

• based overseas warehousing and fulfillment provider specializing in high-volume B2C cross-border e-commerce.

To support our 3-5 year scaling strategy, we are seeking a highly technical and strategic leader to drive our next generation of fulfillment automation, lean process engineering, and cost-optimization initiatives. This is not a maintenance role. This is a greenfield and brownfield transformation role. You will own the roadmap from manual workflows to semi-automated/fully automated sortation, pick-pack, and value-added services (VAS). You will be expected to deliver double-digit productivity gains while reducing cost-per-order in a highly cross-border logistics environment. Key Responsibilities 1. Strategic Automation Roadmap & Capital Execution Design and execute a 3-year automation master plan for 200K-1M+ sq ft warehouse facilities, including ASRS, AMR/AGV, goods-to-person (G2P), robotic picking, automated packing, and high-speed sortation systems.

Lead end-to-end capital projects:

business case development, ROI modeling (payback 50 units, AutoStore, shuttle systems, robotic arms, or high-speed cross-belt sorters) from conception to go-live.

Lean/Six Sigma:

Black Belt certification (or equivalent demonstrated impact) with quantifiable results (e.g., 30% productivity lift, 40% defect reduction).

Data & Systems:

Advanced proficiency in WMS (e.g., Manhattan, Blue Yonder, or proprietary), data analytics (SQL, Power BI/Tableau), and simulation modeling (e.g., FlexSim, AnyLogic). Preferred Qualifications Experience with cross-border e-commerce (China-to-US supply chain, FBA labeling, customs compliance, multi-carrier small-parcel). Background in MHE (material handling equipment) controls integration or basic

PLC/SCADA

knowledge. Prior P&L responsibility or site GM experience. Existing network of automation vendors (Honeywell, Dematic, Knapp, Hai Robotics, Geek+, Syrius, etc.). Job Information 【For Pay Transparency】Compensation Description (Annually) The base salary range for this position in the selected city is $143100

• $259200 annually.

​ Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. ​ Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). ​ The Company reserves the right to modify or change these benefits programs at any time, with or without notice. ​ For Los Angeles County (unincorporated)

Candidates:

​ Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: ​ 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; ​ 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and ​ 3. Exercising sound judgment. ​ About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. ​ Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect

• and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy
• a mission we work towards every day.

​ We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. ​ ​ Diversity & Inclusion ​ TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.