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Senior Product Associate- Service Product
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JPMorgan Chase
Wilmington, DE (In Person)
Full-Time
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Job Description
at JPMorgan Chase in Wilmington, Delaware, United States Job Description Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Service Product, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. Job responsibilities + Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies + Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements + Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources + Lead end-to-end pilot delivery, including intake, planning, execution, evaluation, and scaling recommendations. + Serve as a process expert across multiple journeys within area products, conducting impact assessments to identify effects on end users. + Communicate effectively and engage with all business levels, facilitating strategic discussions in large forums with senior leaders. + Identify and influence solutions for process improvements, efficiencies, and gaps, focusing on enhancing product value. + Lead complex change requests, including sponsored initiatives and regulatory-driven changes, ensuring flawless product readiness and minimizing end-user impact. + Conduct quality assurance on executed change requests to confirm product quality and customer satisfaction outcomes. + Properly assess end-user impact and propose readiness needs, ensuring end users are fully capable of using new functionality as a key readiness measure. + Drive adoption readiness through coordinated communications, stakeholder alignment, and practical enablement activities tied to the change delivered. Required qualifications, capabilities, and skills + 3+ years of experience or equivalent expertise in product management or a relevant domain area + Demonstrated performance in either product management or relevant domain area + Experience executing operational management and change readiness activities + Experience in product deployment processes + Led complex change request To view full details and how to apply, please login or create a Job Seeker account