Order Processing Supervisor

Order Processing Supervisor Midland, GA Job Details Full-time 1 day ago Qualifications Employee onboarding Computer operation Stakeholder engagement Customer relationship building Operations management ISO standards Mid-level Client relationship development Improving operational efficiency 3 years Team development Hiring Supervising experience Staff training Performance Improvement (PI) Recruiting Organizational skills Quality standards in production Productivity software Clean workspace maintenance Cross-functional collaboration Cross-functional team management Order picking Staffing management Stakeholder relationship building Cross-functional communication Health and safety training programs Staff development Stakeholder management Performance evaluation Full Job Description

POSITION OVERVIEW

The Distribution Manager leads a diverse, dynamic evolving team that handles the pulling and shipping of laboratory supplies and Direct to Consumer kitting in support of the medical industry. The Distribution Manager will make informed decisions pursuing performance improvement and own the solutions that drive operational excellence. The manager will collaborate across all teams with a concentration working with Production, Staging, Purchasing, Inventory, Product Development, Implementations, Processing, Quality Assurance, Accounting, Sales, HR and IT to own the delivery of services and product to the customers. Maintain and foster the highest standards and adhering to the requirements of the

ISO 13485

certification and represent Distribution in Audits as it relates to the function. The Distribution Manager will oversee two Supervisors ensuring accuracy and SOP compliance for the teams of pullers and shippers. The Distribution Manager reports to the Sr. Operations Manager. Job Responsibilities Operate as the lead point of contact for Distribution Build and maintain strong, long-lasting co-worker and client relationships Develop a trusted advisor relationship with key client stakeholders and executive sponsors Liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to client needs and objectives Forecast, track, and brief metrics for distribution to develop, drive, and oversee accuracy and quality Participate in staff development by recruiting, selecting, orienting, and training employees, developing personal growth opportunities Maintain a 98% on time performance for all orders Ensure quality service by influencing and enforcing organization standards Ensures a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures. Solve for personnel problems by analyzing data; investigating issues; identifying solutions; recommending action. Continuously look at process improvements and share ideas with the Sr. Operations Manager Monitor individual metrics and counsel/reward those individuals accordingly Prepare and submit monthly reports to HR on time Recommend staffing level changes based off current and future workflow 6S Compliance New Employee Orientations and Training Employee Performance Reviews Daily Productivity Tracking Employee Safety Regular Team Meetings Apply 5Whys to identify and eliminate recurrence of complaints Required Skills and Qualifications

ABILITIES REQUIRED

Ensures safety training for all employees Strong PC skills required including use of MS Office applications. Supervision Coaching Managing Processes Process Improvement Strong Organizational Skills

QUALIFICATIONS

3+ Years' experience in direct operational supervision experience College degree preferred in a related field All prospective employees must pass a background and drug check.