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Assistant Warehouse Manager
Job
C. H. Hanson
Naperville, IL (In Person)
$62,500 Salary, Full-Time
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Job Description
DEPARTMENT
WarehouseREPORTS TO
Warehouse Manager Assist the Warehouse Manager in the overall operations of the warehouse, including receiving, shipping, inventory control, and direct supervision of warehouse staff.Responsibilities Include:
- Meeting performance metrics including timely receiving, on-time shipment, customer order accuracy, efficiency, and inventory accuracy.
- Directly manage LTL, Parcel, and Receiving Team Leads.
- Recruit, orient, and train staff on both warehouse procedures, software, and safety protocols.
- Provide staff development and feedback, including performance reviews, coaching, and disciplinary actions.
- Planning and scheduling staff to meet customer demands
- Ensure successful order completion from allocation, picking, packing and shipment; managing orders when necessary.
- Maintain inventory accuracy by overseeing physical counts and reconciling discrepancies.
- Maintain physical condition of warehouse by inspecting equipment; issuing work orders for repair and requisitions for replacement
- Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols
- Maintain written operating procedures and Sage X3 training documentation, including customer-specific shipping and labelling requirements
- Assist in developing policies and procedures to direct the operations of the warehouse
- Assist in the planning and implementation of warehouse improvement and optimization projects.
- Enforce company procedures, rules, and regulations
- Regular predictable attendance
- Other duties as assigned
Desired Qualifications:
- High school diploma or GED.
- 3+ years of warehouse leadership experience (lead/supervisor or above) in a high-volume distribution environment.
- Demonstrated knowledge of warehouse operations, including common SOPs, safety, carrier compliance, and forklift certification.
- Proficiency with ERP Systems (preferably Sage X3), EDI (e.g., SPS Commerce, TrueCommerce, or similar), Microsoft Excel, Outlook, and Teams.
- Strong problem-solving, decision-making, and follow-through; able to prioritize in a fast-paced environment.
- Effective written and verbal communication; able to coach and collaborate across all levels.
- Ability to work extended hours during occasional peak periods.
- Bi-lingual English/Spanish Desired.