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Fulfillment Manager

Job

EBSCO Industries Inc

Grand Rapids, MI (In Person)

Full-Time

Posted 4 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Bailey International is a forward-thinking company dedicated to excellence in Sales Operations and Supply Chain management. We specialize in engineering, manufacturing, and sourcing hydraulic and electronic control solutions that drive key industries like agriculture, construction, and transportation. With a steadfast focus on quality, innovation, and customer success, we take pride in being a trusted partner in motion control solutions. Whether on the shop floor or in the boardroom, our culture is built on integrity, collaboration, and a commitment to continuous improvement. Job Summary Manages warehouse operations, processes, and resources. Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety policies and procedures.

Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area.3 years supervisory experience may be required. Extensive knowledge of the function and department processes. Job Responsibilities Achieves warehouse operation objectives while reinforcing standards and procedures as defined by Bailey International and the Director of FulfillmentActively seeks opportunities for continued improvement in Warehouse operations by analyzing process workflow, warehouse design, and warehouse operation system and recommends improvements as neededManages audits and annual physical inventories as required and develops plans to eliminate lost inventory to less than 1% COS annuallyCommunicates results vs established metrics for inbound receiving within quality control specifications and executes direction given by Supply Chain on disposition of goodsFacilitates the process for inbound and outbound damage to goods and monitors product loading to reduce errors and wasteBuilds and maintains relationships with service providers to support business needs within the departmentDefines, prioritizes, and reviews workload to ensure staffing levels are sufficient to execute timely movement of materials to support productionDirects employees who perform receiving, inventory control and shipping functions in support of plant production operationsManages large scale projects within a manufacturing settingResolves employee, mechanical, operational, and resource related issues that arise during the shift so that individual and team productivity is maintainedLeads the warehouse, receiving and shipping teamsRecruits, mentors, and coaches employeesMaintains a safe and healthy work environment for areas of responsibilitySafely operates machinery within the warehouse (i.e., forklift, scissor lift, etc.)Trains and licenses team members in the safe and proper use of on machinery within the warehouse (i.e., forklift, scissor lift, etc.) Role -
Based Competencies Business Planning and Analysis:
Ability to assess business needs and goals, get consensus on planning and projections
Sponsorship:
The ability to communicate business needs and desired outcomes to the organization
Collaboration:
Collaborates effectively up and down the organization in an open, transparent, and fact-based manner
Initiative:
Able to take initiative with confidence, knows when to ask for guidance
Communication:
Strong written and verbal communications skills to effectively work with stakeholders across the companyUnderstanding of trends: Follow and report on and take actions against research trendsResults driven: Demonstrated experience in delivering sustainable results in sales and marketing
Customer Focus:
Understands the importance of winning over the customer and building a strong relationship to achieve long-term success
Leadership:
Ability to lead and motivate people to achieve the desired objectives of the organization
Business Planning and Analysis:
Ability to assess business needs and goals, get consensus on planning and projections
Sponsorship:
The ability to communicate business needs and desired outcomes to the organization
Collaboration:
Collaborates effectively up and down the organization in an open, transparent, and fact-based manner
Initiative:
Able to take initiative with confidence, knows when to ask for guidance
Communication:
Strong written and verbal communications skills to effectively work with stakeholders across the companyUnderstanding of trends: Follow and report on and take actions against research trendsResults driven: Demonstrated experience in delivering sustainable results in sales and marketing
Customer Focus:
Understands the importance of winning over the customer and building a strong relationship to achieve long-term success
Leadership:
Ability to lead and... For full info follow application link. EBSCO Industries, Inc.is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. EBSCO strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. EBSCO complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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