Mailroom Manager

General information Job Posting Title Mailroom Manager Date Wednesday, March 25, 2026 City Saint Louis State MO Country United States Working time Full-time Description & Requirements Maximus is currently hiring for a Mailroom Manager to support our Missouri Enrollment Broker project. The Mailroom Manager will oversee all mailroom operations, ensuring efficient and secure handling of incoming and outgoing mail, managing staff and maintaining accurate records while also ensuring compliance with postal regulations and company policies. This is an on-site position in St. Louis, MO and shall be dedicated to this contract during Training and Operations.

• This job is contingent upon contract award.
• Why Maximus?
• 💰 Competitive Compensation
• Quarterly bonuses based on performance included!
• 🛡️ Comprehensive Insurance Coverage
• Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
• 🌟 Future Planning
• Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• 🏝️ Unlimited Time Off Package
• Enjoy UTO, Holidays, and sick leave,
• 🌱 Holistic Wellness Support
• Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• 🏆 Recognition Platform
• Acknowledge and appreciate outstanding employee contributions.
• 📚 Tuition Reimbursement
• Invest in your ongoing education and development.
• 🎁 Employee Perks and Discounts
• Additional benefits and discounts exclusively for employees.
• 🌟 Maximus Wellness Program and Resources
• Access a range of wellness programs and resources tailored to your needs.
• 📚 Professional Development Opportunities
• Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities
• Coordinate communications between staff, Director, and Project Management team.
• Manage and coordinate vendors and mailhouse functions.
• Manage printing, distribution, and redesign of all marketing, program materials, reminder and state program letters.
• Conduct reviews to ensure that record keeping, security, and confidentiality procedures are followed and that records and files are accurate and complete.
• Provide document control of mail, project and State correspondence.
• Respond to incoming/outgoing mailing needs of the central processing facility operations.
• Maintain corporate memoranda book and project administrative manual.
• Coordinate vendor invoices with finance department and ensure proper approvals are obtained.
• Ensure incoming mail is sorted, processed and distributed within 24 hours of receipt.
• Ensure outgoing mail is processed and shipped timely.
• Manage shipping and receiving processes.
• Maintain accurate records of mail transactions and provide routine reports as requested by the state.
• Manage inventory of mailroom supplies.
• Operate mailroom equipment and ensure it is properly maintained and operational.
• Adhere to organizational policies and procedures related to mail handling, security and confidentiality.
• Ensure compliance with postal regulations and company policies.
• Handle sensitive and confidential mail appropriately.
• Assist employees with mail services and completing necessary documents.
• Hire, train and supervise mailroom staff.
• Assign tasks and review subordinate staff's work. Minimum Requirements
• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
• Must be willing and able to work onsite in St. Louis, MO. Preferred Skills and Qualifications
• Experience overseeing daily mailroom operations.
• Direct supervisor experience.

#LI-Onsite EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short

• and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com . Minimum Salary $ 68,000.00 Maximum Salary $ 78,000.00 < Back to job list Apply Refer a Candidate Share this job: Facebook X Similar jobs Customer Service Advisor

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