Warehouse Manager

Our Values at Gameday Social Grit | We're hungry, we hustle, we pivot. We're still at the stage where everyone has to pitch in at the warehouse on occasion. No egos. Pursuing excellence | Getting better every day- moving swiftly when adjustments need to be made. Team orientation | We view our coworkers, customers and vendors as partners. Transparent and cross-functional is how we work. Boldly innovative | We didn't get here with a "this is how it's done" mindset. We welcome ideas, creativity and we embrace obstacles as opportunities. Nimble | Our ability to chase trends and move quickly has led to our success, but also means very little is concrete. We aim to preserve this agility as we grow and look for people who can thrive when things are moving quickly. Our Team & Success | Gameday Social is a South Dakota based fashion brand- for women, by women. Founded by Jael Thorpe in 2021, and an officially certified woman owned company, we aim to "elevate the social fan experience through licensed collaborations." We have grown rapidly through innovative design, outstanding quality and developing key retailer and licensing relationships across the country. Role Overview The Warehouse Manager oversees all day-to-day warehouse operations for Gameday Social's apparel fulfillment center. This role ensures efficient flow of goods from receiving through production, storage, and shipping. The Warehouse Manager is responsible for leading the warehouse team, maintaining inventory accuracy, managing workflows for pick/pack and order fulfillment, and ensuring timely, accurate, and high-quality shipments for our customers and retail partners. This role is ideal for a hands-on leader who thrives in a fast-paced environment, balances structure with flexibility, and can build scalable processes to support a growing fashion and lifestyle brand. Key Responsibilities 1. Operations Management Oversee all warehouse activities including receiving, picking, packing, shipping, and returns. Maintain an organized, safe, and efficient warehouse layout that supports production and order accuracy. Develop and implement standard operating procedures (SOPs) for inventory handling and fulfillment. Track key performance indicators (KPIs) for order accuracy, productivity, and cost efficiency. Manage the warehouse operational budget, focusing on controlling labor costs (overtime) and optimizing the procurement of shipping and packaging supplies. Manage facility maintenance and the lifecycles of warehouse equipment (forklifts, racking, scan guns), ensuring maximum uptime. Drive continuous improvement initiatives (e.g., 5S, Lean) to optimize space utilization, reduce waste, and improve labor efficiency. Manage the warehouse operational budget, focusing on controlling labor costs (overtime) and optimizing the procurement of shipping and packaging supplies. 2. Inventory & Fulfillment Maintain real-time accuracy across the WMS system (Ship Hero). Ensure timely fulfillment of wholesale and direct-to-consumer orders, coordinating closely with production and logistics. Monitor and improve processes for receiving, storage, and replenishment of materials. Establish and oversee a rigorous cycle counting program to maintain 99%+ inventory accuracy and minimize year-end shrinkage. Manage outbound carrier relationships and SLAs to ensure optimal shipping rates and on-time delivery performance. Develop and enforce loss prevention strategies to mitigate inventory shrinkage, damage, and theft. 3. Leadership & Team Development Hiring, firing, performance reviews, coaching. Supervise, coach, and work alongside a tight-knit team of 3 warehouse associates, fostering a positive, high-accountability culture. Train team members on safety, quality, and performance standards. Collaborate cross-functionally with operations, sales, merchandising and screen print teams to meet deadlines and launch schedules. Act as a "player-coach," directly assisting with fulfillment, receiving, and organizing tasks as needed to meet daily deadlines. Design and implement a comprehensive cross-training program to ensure total operational flexibility and coverage. Manage scheduling, performance reviews, and training for all direct reports 4. Safety & Compliance Ensure all safety, security, and compliance standards are met in line with OSHA requirements. Conduct regular inspections and maintain documentation for safety protocols and equipment maintenance. Requirements What We're Looking For 5+ years of warehouse or operations management experience, ideally in apparel, manufacturing, or consumer goods. Strong leadership and team management skills with hands-on operational oversight. Knowledge of Lean practices, 5S, or Six Sigma preferred but not required. Familiarity with ERP and WMS systems (ApparelMagic, ShipStation, or similar). Excellent organizational, analytical, and communication skills. Ability to thrive in a high-growth, fast-moving, and team-oriented environment. Bachelor's degree preferred, but relevant experience strongly considered. Success in This Role Orders consistently ship on time and with accuracy above 99%. Inventory discrepancies are minimal and quickly resolved. Warehouse operates efficiently, safely, and with strong team morale. Processes evolve alongside company growth to support increasing volume and new sales channels.

Benefits Benefits and Schedule:

Full-time, exempt role Day shift (in-person role in Sioux Falls) Monday to Friday Retirement savings plan (e.g., 401(k) match) Healthcare stipend, retirement plan & supplemental insurance Paid Time Off (PTO) and paid holidays