Logistics Supervisor

Logistics Supervisor 3.0 3.0 out of 5 stars Carlsbad, CA Full-time Forward Air 1,315 reviews Full-time The Logistics Supervisor carries a varied set of responsibilities towards the management of fulfillment and distribution needs for a key account within a 3,000 square foot operation at a customer site. Duties include but are not limited to administering day-to-day activities to assure inbound and outbound shipments are registered and shipped out within SLA. In addition, maintaining and improving upon Quality Assurance processes, systems, and tasks to exceed expectations for our customer will be a daily occurrence. This role will play a key partnership and collaboration with the site's Logistics manager to design, implement, and monitor functions to improve on efficiencies. This candidate will need a "role-up-your-sleeves" attitude and be willing to learn the entire business from the ground up to cover for administrative workers when they are out to assure steady flow.

Core Responsibilities & Duties:

Direct point of escalation for customer with direct supervision of 3+ account dedicated staff members. Master all inbound, outbound and inventory management processes to serve as a subject matter expert for the team. Conduct weekly employee reviews and execute the training and development of account personnel Oversee outbound shipping status including but not limited to BOLs, commercial invoices and navigate solutions with international logistics carriers Conduct daily inventory audits and oversee regular cycle counting Partner with receiving lead to systematically receive inbound containers and partner on special inventory projects Serve as POC for IT department, solving technical problems affecting operations Perform risk assessments, leading investigations to address quality issues Perform customer-facing functions including video conference meetings, presentations, and (daily) email correspondence Prepare monthly and quarterly KPI/metrics for the Logistics Manager on behalf of the account Ensure high quality performance, strict process & safety adherence, and continuous improvement Other related duties as assigned

Job Requirements & Qualifications:

High School Diploma or General Education Degree (GED) required Associate's/bachelor's degree preferred 5 years of warehouse and/or distribution management (or equivalent combination of education and experience Staff/personnel management within a distribution, warehouse, and/or 3PL facility Lower-level management or supervisory experience is a plus Adequate knowledge, experience, and/or understanding of the supply chain industry Performance standards and KPI metric development Safety Compliance (OSHA etc.) DG Certification or Previous DG handling experience 2+years(49CFR, IATA) Cultural sensitivity with managing a diverse set of workforces Experience and knowledge of 5S, Lean, or similarly principled methodologies Competent levels of proficiency in administrative and reporting tools/applications (Excel, Word, PowerPoint, Outlook etc.) Forklift certification and/or license a plus 5S, Lean, or similar training/certifications #LI-KK1 #LI-Onsite Forward Air is a leading asset-light provider of transportation services across the United States, Canada, and Latin America. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. Forward also operates a full portfolio of multimodal solutions, both domestically and internationally, via Omni Logistics. Omni Logistics is a global provider of air, ocean, and ground services for mission-critical freight. We are more than a transportation company. Forward is a single resource for your shipping needs We move freight, but we're powered by people. Whether you're in the warehouse, on the road, or behind the screen, every teammate keeps our global business in motion and brings logistics to life.