Operations Manager (Medical Device Logistics)

[Job Description] Key Responsibilities Oversee daily operations including inventory control, shipping/receiving, and order fulfillment within a regulated medical device environment Ensure inventory accuracy and traceability, including lot, serial, and UDI compliance across all transactions Manage inventory planning and stock levels, including safety stock, purchase orders, and consignment inventory support to meet surgical demand Lead warehouse operations, ensuring efficient processes and compliance with

QMS, FDA

(21 CFR Part 820), and internal procedures Coordinate cross-functionally with Sales, Customer Service, Quality, and external partners to ensure timely product availability and issue resolution Monitor and improve operational performance through KPIs (e.g., inventory accuracy, service levels, stockouts) and process improvements Supervise and develop team members, including scheduling, training, and performance management Support regulatory and quality requirements, including audits, CAPAs, returns (RMA), and recall readiness Provide reporting and analytics on inventory, logistics, and operational performance to management Support field operations, including inventory audits, loaner set management, and on-call coverage for inventory-related issues Requirements Qualifications Bachelor's degree in Supply Chain, Operations, Business, or related field (preferred) 5+ years of experience in operations, logistics, or inventory management within the medical device or regulated healthcare industry Experience supporting consignment inventory models and surgical case support strongly preferred Working knowledge of FDA and ISO requirements Technical Skills Advanced proficiency in Microsoft Excel (pivot tables, lookups, data analysis) Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Experience with inventory management platforms Familiarity with UDI requirements and traceability systems Experience with reporting/BI tools (Power BI or similar) is a plus Core Competencies Strong understanding of inventory control, lot traceability, and regulated distribution practices High attention to detail with a focus on accuracy and compliance Analytical mindset with the ability to interpret operational data and drive decisions Strong problem-solving and process improvement capabilities Ability to manage competing priorities in a fast-paced, case-driven environment Effective communication and cross-functional collaboration skills Proven leadership and team management experience Other Requirements Ability to travel for field inventory audits and customer support as needed Willingness to participate in an on-call rotation for operational support Benefits 1. 100% health Insurance 2. 401k 5% 3. PTO