Air Freight Supervisor

Air Freight Supervisor Talmo & Associates - 3.9 Chicago, IL Job Details Full-time $75,000 - $85,000 a year 21 hours ago Benefits Health insurance Paid time off Qualifications Sourcing Pricing Operations management Attention to detail Organizational skills Full Job Description Overview Join a cutting-edge logistics technology company transforming the air cargo industry through innovation and real-time visibility solutions. Built on technology developed at MIT, our platform is redefining how air freight operates by eliminating inefficiencies, simplifying bookings, and improving communication between freight forwarders and airlines. We are seeking a tech-savvy Air Freight Operations Supervisor to oversee daily air freight operations, coordinate shipments from quote to booking, and support a fast-paced logistics environment focused on operational excellence and customer satisfaction. This role is ideal for a logistics professional who thrives in high-pressure environments, enjoys solving real-time operational challenges, and is comfortable leveraging technology-driven systems to optimize freight operations and customer experience. As a key member of the operations team, you will collaborate with airlines, freight partners, internal stakeholders, and customers to ensure efficient shipment execution while contributing to process improvements and platform development initiatives. Duties Supervise and coordinate daily air freight operations, ensuring timely shipment execution from quote through final booking Source and negotiate competitive air freight rates with airlines and logistics partners based on market conditions and available capacity Provide accurate and timely customer quotes while managing routing, pricing, and operational feasibility Coordinate shipment bookings, documentation, and carrier communication to ensure seamless freight movement Monitor shipment activity and proactively communicate updates, delays, and operational changes to customers and stakeholders Troubleshoot booking, routing, capacity, and system-related issues in real time while maintaining high service standards Collaborate with internal teams to improve operational workflows, shipment visibility, and platform performance Escalate complex operational issues when necessary while maintaining accountability and urgency Utilize transportation and logistics systems to track shipments, maintain operational accuracy, and support data-driven decision-making Support ongoing process improvement initiatives by providing operational feedback and identifying opportunities for efficiency gains Skills Strong knowledge of air freight operations, freight forwarding workflows, and international shipment coordination Experience working for freight forwarders, airline cargo departments, or GSA operations Proven understanding of air freight pricing, airline routing, and capacity management Experience coordinating shipments from quote to booking in fast-paced logistics environments Strong troubleshooting and problem-solving abilities with a proactive operational mindset Comfortable learning and navigating technology-driven logistics platforms and operational systems Excellent communication and customer service skills with the ability to manage multiple priorities effectively Ability to work collaboratively across operations, customer service, and carrier teams Strong organizational skills with high attention to detail in shipment coordination and operational execution Proficiency in logistics systems, shipment tracking platforms, Microsoft Office Suite, and related freight forwarding technology #

INDHP Pay:

$75,000.00 - $85,000.00 per year

Benefits:

Health insurance Paid time off

Experience:

Air Import/Export operations : 3 years (Required) Ability to

Commute:

Chicago, IL 60618 (Required)

Work Location:

In person