LEAD CSR

Administrative & support services Lead csr

LEAD CSR.

baton rouge, louisiana Posted 4/15/2026 Closes 5/31/2026 Job details Summary Spherion $25.00 per hour Temp to Perm 7:00 AM

• 4:00 PM Industry administrative & support services (Office and Administrative Support Occupations) Reference number S_174659 Spherion is recruiting for a Customer Service Lead to serve as the main point of contact for our client's Baton Rouge operations.

Our client, a leading provider of Third-Party Logistics services, specializes in managing comprehensive truck logistics with a specific focus on the complex world of bulk product handling. Position Details

• Location:

  Baton Rouge, LA (70810)

• Employment Type:

  Full-Time (Potential for Direct Hire based on experience).

• Pay Range:

  $25.00+ per hour (Negotiable based on depth of experience).
• This role includes a weekly on-call rotation.

This is a critical leadership role that balances high-level coordination with "in-the-trenches" dispatching. In this environment, "high traffic" translates to a massive volume of email communication and the constant, rapid movement of orders and shipments. This position may be offered as a Direct Hire opportunity for candidates with exceptional experience.

Responsibilities:

Main Point of Contact:

Act as the primary liaison between the client, internal management, and the carrier network.

Lead Dispatching:

Oversee the daily dispatching desk, ensuring all drivers and carriers are synchronized and schedules are met. ...

Reporting & Tracking:

Take ownership of shipment tracking and operational reporting, ensuring data integrity within SAP and the TMS.

High-Volume Communication:

Manage heavy email traffic with speed and precision, ensuring all stakeholders are updated on shipment status.

Operational Oversight:

Ensure the continuous movement of orders through the pipeline, resolving bottlenecks as they arise.

Working hours:

7:00 AM

• 4:00

PM Skills:

Chemical/Bulk Background:

Deep knowledge of liquid bulk tanks or chemical logistics.

TMS Expertise:

Advanced experience with McLeod or similar Transportation Management Systems.

Decision Making:

Proven ability to make high-stakes decisions independently in a fast-paced environment.

Education:

High School Experience:

4-7 years

Qualifications:

Logistics Leadership:

4+ years of logistics experience with a strong background in dispatching and carrier management.

Technical Mastery:

Advanced proficiency in SAP and Microsoft Excel.

Communication:

Expert-level verbal and written communication skills; ability to lead others while managing high-volume digital correspondence.

Schedule:

M-F, 7:00 AM ??? 4:00 PM, with the ability to participate in a one-week on-call rotation.

To :

Please apply online at www.

Spherion.com with your current resume today! We are looking for a logistics professional who is ready to lead from the front! Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show more key responsibilities

Main Point of Contact:

Act as the primary liaison between the client, internal management, and the carrier network.

Lead Dispatching:

Oversee the daily dispatching desk, ensuring all drivers and carriers are synchronized and schedules are met.

Reporting & Tracking:

Take ownership of shipment tracking and operational reporting, ensuring data integrity within SAP and the TMS.

High-Volume Communication:

Manage heavy email traffic with speed and precision, ensuring all stakeholders are updated on shipment status.

Operational Oversight:

Ensure the continuous movement of orders through the pipeline, resolving bottlenecks as they arise. experience 4-7 years skills

Chemical/Bulk Background:

Deep knowledge of liquid bulk tanks or chemical logistics.

TMS Expertise:

Advanced experience with McLeod or similar Transportation Management Systems.

Decision Making:

Proven ability to make high-stakes decisions independently in a fast-paced environment. qualifications

Logistics Leadership:

4+ years of logistics experience with a strong background in dispatching and carrier management.

Technical Mastery:

Advanced proficiency in SAP and Microsoft Excel.

Communication:

Expert-level verbal and written communication skills; ability to lead others while managing high-volume digital correspondence.

Schedule:

M-F, 7:00 AM ??? 4:00 PM, with the ability to participate in a one-week on-call rotation. education High School share this job. send via e-mail print it Get in touch. We are here to help you with your questions. White,Maurie mauriewhite@spherion.com