Operations Manager: Transportation and Logistics

A note from ownership: "Standard does not have driver turnover and never loses customers for any reason other than price. This isn't because we outperform our competition: though that is also true . Our culture is the reason that both drivers and customers stick around. I have high standards for both execution and efficiency, but neither metric comes before character. I'm certain there has never been a legitimate reason to mistreat or mislead a customer or driver. We will execute our work with integrity while exceeding customer and driver expectations." Standard Hauling is hiring an Operations Manager to support our growing truckload operations. Ideal candidates will have recent experience in load planning, dispatch, exceptions handling, and driver support/management. We are hiring now in an effort to get ahead of new business that will grow our fleet from 65 to 100 drivers by the fall of '26. We would rather hire early and build our support structure than ask our people to absorb growth until we bring in help. Standard Hauling is an asset-based contract & dedicated truckload carrier based in Duncan, SC. Standard operates relay yards in Newport, TN and Jefferson, GA. We recently started construction on a new terminal in the lowcountry of SC near the intersection of I-26 and I-95.

Job Description:

The Operations Manager will be responsible for execution of daily freight movements: load planning, dispatch, execution, as well as customer communication related to load movements and exceptions. They will be providing management support to logistics coordinators daily. The OM will report to the Director of Operations and will work closely with other management as well as ownership.

Job Overview:

Daily execution: load planning, dispatch, exception handling, and customer comms Team and growth: management support of Logistics Coordinators, new contract startups, driver support The business side: KPI reviews with management and ownership, payroll verification, spot fleet targets Deliver consistent high-quality customer support to ensure service levels and expectations are met Key Opportunities to Make a

Difference:

Standard has made, and continues to make, significant investments in technology and automation. Any candidate for this position will show initiative by learning to use our tech to its fullest potential while also looking for other opportunities to make our operation more efficient. Work with Logistics Coordinators to improve spot fleet efficiency. Standard has a goal of maintaining a spot fleet equivalent to roughly 10% of our contract fleet. This will help us maintain consistent capacity for our customers while providing an additional revenue source. The ideal candidate will have some experience booking and executing loads from the spot market. Ops support for CCO, the person responsible for Sales and Accounts, as we onboard new business. This typically involves meetings with operations and dock level contacts as both ends of the lanes to ensure we are aligned prior to moving freight. Assist Safety Manager with screening new drivers by providing operations-focused insight. Ensure prospective hires understand the role they will be asked to perform and the expectations regarding our culture.

Qualifications:

AT LEAST 3

years in transportation operations management within the last 5 years Direct experience with TMS and telematics Will need to provide references for both customers and drivers you have worked with in the last few years while in a transportation operations role Examples of a successful exception handling process (load failures, breakdowns, etc.). What is your process and how has it changed over time?

Compensation and Benefits:

Our compensation structure for management employees is structured but negotiable. Our aim is to tailor the package to meet the goals of the employee and their families. The total value of that package will determine feasibility. Pay will vary based on relevant experience. A candidate with proven results who is early in their Logistics career can expect $75-85k per-year. Candidates with more experience and a record of high-level execution and character could see significantly more. BCBS Health Insurance as well as all other usual coverages are available. The premium splits can be negotiated. IRA 3% contribution match PTO is both competitive and negotiable Remote work is possible at one day/week beginning after candidate is established Clear path to advancement within the company We hope you will apply if you are interested in the job and meet the requirements listed. You will hear back from us within two business days if the interest is mutual. Thanks for taking the time to consider this opportunity.

Pay:

$75,000.00 - $110,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Life insurance Paid time off Parental leave Relocation assistance Retirement plan

Experience:

Transportation planning: 1 year (Required) Transportation management: 3 years (Required)

Truckload Transportation Dispatch:

1 year (Required)

Work Location:

In person