Route Service Supervisor

Route Service Supervisor Davis Ice Cream Georgia Macon, GA Job Details Full-time $60,000 a year 13 hours ago Benefits Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Career development plan Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications CDL B Customer communication Commercial truck driving DOT (Department of Transportation) regulations Mobile devices Full Job Description Route Service Supervisor Macon, GA $60,000 Annual Salary | Bi-Weekly Pay CDL Class B Required Lead Routes. Support Drivers. Drive Success. Davis Ice Cream Georgia is seeking an experienced and motivated Route Service Supervisor to help lead our route operations team. This hands-on leadership role supports the Route Manager by overseeing route execution, customer service, merchandising standards, and driver performance while ensuring products are delivered safely and efficiently. This position is ideal for someone who enjoys leading by example and isn't afraid to jump behind the wheel when needed. You'll help manage route operations, train team members, solve customer issues, and occasionally cover routes to keep our customers serviced without interruption. Why Davis Ice Cream Georgia? As a family-owned company with over 25 years of industry success, we offer a stable work environment, growth opportunities, and a strong benefits package.

Benefits Include:

Medical, Dental, and Vision Insurance Flexible Spending Account (FSA) Company-Paid Life Insurance Paid Holidays and Paid Time Off 401(k) with Company Match 100% match on the first 3% 50% match on the next 2% Career Development and Advancement Opportunities Stable, Family-Oriented Company Culture What You'll Do Support and assist the Route Manager with daily route operations Supervise route drivers and merchandisers at assigned locations Monitor route productivity, service levels, and customer satisfaction Ensure compliance with company safety standards, DOT regulations, and food safety requirements Oversee freezer placements, equipment swaps, and freezer maintenance standards Ensure proper product rotation, merchandising, and inventory control Resolve customer concerns and service-related issues promptly Track route performance and prepare operational reports Train, coach, and develop route personnel Deliver and merchandise products when covering open routes Maintain strong relationships with customers and identify business opportunities Coordinate product deliveries, returns, and inventory reconciliation Qualifications Valid CDL Class B License with a clean driving record Ability to obtain and maintain DOT qualification requirements Previous route delivery, merchandising, or DSD experience preferred Prior supervisory or leadership experience preferred Strong organizational, communication, and problem-solving skills Comfortable working independently and making decisions in the field Basic computer and mobile device proficiency Physical Requirements Ability to repeatedly lift, carry, and move products weighing up to 50 pounds Ability to work in varying weather conditions and freezer environments Ability to safely operate company vehicles and equipment What Makes You Successful Strong leadership and accountability Customer-focused mindset Excellent attention to detail Ability to motivate and support team members Dependable attendance and positive attitude Commitment to safety, service, and operational excellence Build Your Career With Us If you're looking for more than just a driving job and want an opportunity to lead, develop employees, and make an impact on daily operations, we encourage you to apply today. Davis Ice Cream Georgia, LLC Family-Owned. Customer-Focused. Built for Long-Term Success. #hc249274