Director, Transportation and Parking Services

Lehigh University Lehigh University is an affirmative action/equal opportunity employer and does not discriminate on the basis of age, color, disability, gender, gender identity, genetic information, marital status, national or ethnic origin, race, religion, sexual orientation, or veteran status. Lehigh University provides comprehensive benefits including partner benefits. Join Lehigh University's Auxiliary Services team as Director of Transportation and Parking Services, where you'll shape the future of campus mobility for one of America's most prestigious research universities. This full-time exempt position offers an exceptional opportunity to lead strategic innovation in parking, transit, and comprehensive mobility solutions. As our Director, you'll provide visionary leadership for integrated mobility strategies that enhance campus accessibility, safety, and sustainability. You'll drive operational excellence while ensuring financial viability and regulatory compliance across all transportation programs. This role demands a strategic thinker who can balance service excellence with fiscal responsibility.

Position Number:

S79030 This position is a

Grade:

11 - 40 with an approximate salary range of $82,670-$100,570 and is subject to change based on experience, skills and qualifications.

Key Accountabilities:

Strategic Leadership & Vision Master Planning:

Develop and execute a data-driven strategic plan for campus mobility, including long-range infrastructure and parking utilization.

Sustainability & TDM:

Lead Transportation Demand Management (TDM) initiatives to promote multimodal options and reduce campus congestion.

Institutional Alignment:

Represent the university in high-level partnerships with municipal, state, and federal transportation agencies.

Operational & Tactical Oversight Comprehensive Operations:

Direct the daily functions of parking administration, enforcement, campus transit, and fleet maintenance.

Service Excellence:

Establish performance benchmarks and operating procedures to ensure accountability and high-quality customer service.

Emergency Management:

Lead operational decision-making during weather events, emergencies, and major campus activities.

Financial & Resource Management Budgetary Stewardship:

Oversee the department's operating and capital budgets, ensuring long-term fiscal viability.

Revenue Modeling:

Develop sustainable fee-based parking models and identify opportunities for revenue optimization and operational efficiency.

Technology & Data Innovation Digital Transformation:

Oversee the integration of parking management systems, enforcement technologies, and customer-facing mobile tools.

Data-Driven Decisions:

Leverage data analytics and Key Performance Indicators (KPIs) to monitor service effectiveness and inform strategic shifts.

People & Community Leadership Team Development:

Recruit and lead a multidisciplinary team, fostering a culture of innovation, inclusion, and continuous improvement.

Stakeholder Engagement:

Cultivate relationships with faculty, students, and city officials to ensure transparent communication regarding mobility policies and services.

Qualifications:

• Bachelor's degree in Supply Chain, Logistics or a related field
• Five to eight years of related work experience
• Demonstrated success leading diverse staff including administrative, operational, and technical personnel
• Demonstrated ability to influence and collaborate across multiple organizational levels and external stakeholders
• Strong analytical skills with ability to interpret financial data and make strategic budget recommendations Lehigh University is an equal opportunity employer and does not discriminate.

We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university's mission. Lehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits. Information can be found on our website. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.

• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor.
• This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions; monitoring or preparing budgets; or generating income for University, therefore, a credit check is required.
• This position is responsible for driving university-owned vehicles as a routine function, therefore a valid Driver's License and a good driving record is required.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position. Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed. PI284325046