Driver Manager - In Training

Department:

Operations Job Description:

JOB SUMMARY

We are seeking a Fleet Manager in Training is an entry-level leadership role designed to develop the skills and experience necessary to manage a fleet of drivers, ensure operational efficiency, and deliver superior customer service. This role provides hands-on training in driver management, load planning, compliance, and communication while working under the guidance of an experienced Fleet Manager.

JOB DESCRIPTION

Key Responsibilities Driver and Fleet Management:

Assist in managing a fleet of drivers, ensuring timely delivery of loads while maintaining safety and compliance standards. Support driver scheduling, monitoring hours of service (HOS), and optimizing routes to maximize efficiency. Participate in driver onboarding, orientation, and ongoing training initiatives.

Operational Support:

Collaborate with dispatch and load planning teams to ensure efficient load assignments and fleet utilization. Analyze and report on operational metrics, including on-time performance, fuel efficiency, and driver productivity. Assist in identifying and resolving operational challenges to minimize delays and enhance customer satisfaction.

Driver Communication and Support:

Act as a point of contact for drivers, providing support for route issues, compliance concerns, and equipment needs. Develop positive relationships with drivers by maintaining clear and respectful communication. Learn and implement best practices for handling driver feedback and conflict resolution.

Compliance and Safety:

Support fleet compliance with federal, state, and company regulations, including Hours of Service (HOS) and safety protocols. Assist in conducting regular safety meetings and driver performance reviews. Participate in incident reviews and contribute to safety improvement initiatives.

Customer Service:

Support efforts to maintain high levels of customer satisfaction by ensuring timely and accurate delivery of services. Assist in handling customer inquiries and service recovery efforts.

Training and Development:

Complete a structured training program focused on fleet operations, driver management, and compliance. Shadow senior fleet managers to gain insight into day-to-day operations and decision-making processes. Participate in workshops and hands-on activities designed to build leadership and problem-solving skills.

Career Path:

Successful completion of the Fleet Manager in Training program prepares candidates for promotion to a full Fleet Manager role, with increased responsibility and autonomy.

QUALIFICATIONS

Minimum Qualifications Training and Development:

Complete a structured training program focused on fleet operations, driver management, and compliance. Shadow senior fleet managers to gain insight into day-to-day operations and decision-making processes. Participate in workshops and hands-on activities designed to build leadership and problem-solving skills. Preferred Qualifications Transportation/Logistics experience Strong knowledge of DOT regulations and transportation industry best practices.

SKILLS AND ABILITIES

Strong communication Technologically Advanced Leadership Potential Analytical Problem Solving Customer Focus Empathy Strong Organization Active Listener Decision making ability Documentation Conflict resolution

PHYSICAL DEMANDS

Prolonged periods sitting at a desk and working on a computer

Work Experience:

1+ years in professional work setting

Workshift:

Education:

In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.

ABOUT US

Stevens Transport, North Americas Premier Refrigerated Transportation Company, resides in the heart of Dallas, Texas. Servicing a prestigious list of Fortune 500 companies, Stevens specializes in transporting time-sensitive, temperature-controlled, and dry-expedited commodities across the United States, Canada and Mexico. For over 40 years, Stevens has been recognized as an industry leader in the Logistics and Supply Chain arena offering multi-modal transportation solutions and has never had a layoff.

WHY STEVENS TRANSPORT

Family is a top priority at Stevens and those values are integrated into everything we do, every day. We understand that the most important "assets" are the people that support our continuous growth and success. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

WHAT ARE WE LOOKING FOR

Stevens welcomes high-energy, forward-thinking individuals from all backgrounds and experience levels. We offer a wide variety of opportunities across all departments and divisions. If you are looking for a rewarding career with a debt-free transportation and logistics conglomerate, come join the over 750 corporate family members.