Restoration Crew Lead

Benefits:

401(k) 401(k) matching Health insurance Opportunity for advancement SERVPRO of Kingsport/Bristol is hiring a Restoration Crew Lead!

Benefits:

Competitive compensation Superior benefits Paid training Career progression Personal and professional development and more! As the front-line representative of the SERVPRO® brand, the Restoration Crew Lead demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities Thoroughly document restoration projects to support the services provided Manage labor, equipment, and supply usage on assigned projects Communicate progress, problems, and important updates with internal team members. Verify all safety protocols are established and followed for workplace safety Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned. Coach and train restoration technicians Position Requirements High school diploma/GED Valid driver's license At least 1 year of experience in cleaning, restoration, or construction IICRC certification a plus, not required Skills/Physical Demands/Competencies Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.