Warehouse Shipping and Receiving Supervisor

Position Summary The Shipping and Receiving Supervisor is responsible for overseeing all inbound and outbound logistics operations to ensure accurate, timely, and cost-effective movement of goods. This role also supervises the in-house delivery and installation team to ensure exceptional customer service, safe product handling, and professional on-site installations. The position leads warehouse and field staff, maintains inventory accuracy, ensures compliance with company policies and safety regulations, and drives continuous process improvements. Qualifications 3-5 years of experience in warehouse operations, shipping/receiving, delivery, or logistics. 2-3 years of supervisory or team leadership experience preferred. Experience coordinating delivery routes and installation schedules. Strong leadership, team management, and organizational skills. Knowledge of warehouse management systems (WMS) and ERP systems. Understanding of inventory control practices and logistics processes. Excellent problem-solving abilities and attention to detail. Strong customer service orientation and communication skills (verbal and written). Ability to operate forklifts and other warehouse equipment (certification preferred). Valid driver's license. Ability to lift and move up to 100 pounds. Ability to stand, walk, bend, and lift for extended periods. Comfortable working in warehouse and field environments with varying conditions. Key Responsibilities Supervision & Team Leadership Supervise, train, and evaluate shipping, receiving, delivery, and installation personnel. Schedule warehouse staff and delivery/installation crews to meet daily workload and customer commitments. Promote a culture of safety, accountability, professionalism, and teamwork. Conduct performance reviews and provide coaching and development. Address employee concerns and resolve operational issues promptly. Partner with Management to develop and implement procedures that increase efficiency, reduce cost, and employee performance. Shipping Operations Oversee preparation, packaging, labeling, and documentation of outgoing shipments. Ensure orders are picked, QCd, packed, and shipped accurately and on time. Coordinate with carriers and freight providers to optimize delivery schedules. Monitor shipping costs and identify cost-saving opportunities. Receiving Operations Oversee unloading, inspection, and verification of incoming shipments. Ensure accurate receiving documentation and system updates. Coordinate resolution of discrepancies, damages, or shortages with purchasing teams. Ensure proper storage, staging, and handling of materials. Delivery & Installation Oversight Supervise in-house delivery and installation teams to ensure timely, professional service. Coordinate daily routes, job assignments, and installation schedules. Ensure vehicles, tools, and equipment are properly maintained and stocked. Ensure installation quality and customer satisfaction through periodic on-site visits. Address on-site issues and customer concerns in a prompt and professional manner. Ensure compliance with safety standards and proper handling procedures during transport and installation. Compliance & Safety Enforce company policies and warehouse procedures. Ensure compliance with OSHA and other regulatory requirements. Maintain a clean, organized, and safe warehouse and fleet environment. Lead safety meetings and training sessions for warehouse and delivery teams. Process Improvement & Reporting Monitor KPIs such as order accuracy, on-time shipments, installation completion rates, and inventory accuracy. Prepare reports on operational performance and service metrics. Identify and implement workflow improvements to enhance efficiency, reduce errors, and improve customer experience. Company Overview At Woven, we are more than just a luxury rug company—we are a team driven by passion, grounded in our values, and dedicated to innovation. Our commitment to our craft and our partners is unmatched, and we believe in empowering our team to excel. We take pride in our transparency, actively listen to those around us, and constantly evolve by sharing our knowledge and learning from others. As trailblazers in our industry, we draw inspiration from all corners of the globe and encourage our team to be curious, creative, and fearless in their pursuit of new ideas. Joining Woven means you will have the opportunity to contribute to a brand that is redefining luxury in the rug industry, working with some of the most creative minds in the business. We are committed to your professional growth and success, offering a dynamic work environment where your ideas are encouraged and your contributions are valued. Benefits At Woven, we believe in taking care of our team. As part of our commitment to your well-being and professional growth, we offer a comprehensive benefits package, including: Health, dental, and vision insurance. 401(k) plan with company matching. 15 days of paid time off (PTO), plus company holidays. Monthly team lunches and company events to foster culture. About Woven We are passionate . We care deeply about the products we make and the people we make them with. We are always looking for ways to deepen the relationships we hold. We believe in doing everything we can to empower our team to do the best work they can. We are grounded . We are a very forward-thinking company but, at the same time, incredibly grounded. We don't believe in taking shortcuts. We are dedicated to transparency around our process. We feel one of the greatest strengths you can have is to be an active listener. We are constantly learning from others and evolving as a company through that education. We want others to benefit from what we know so we are constantly sharing that knowledge. We are trailblazers . We are constantly pushing ideas forward to stay as innovative as possible. We seek inspiration from all corners of the planet. We invest time, money and energy into experiments. And are always open to new ideas. We want all of our employees to be curious, creative and unafraid to try new things.

Pay:

$28.85 - $31.25 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

Warehouse Operations:

3 years (Required) Shipping & receiving: 3 years (Required)

Logistics:

3 years (Required)

Supervisor:

2 years (Required) Ability to

Commute:

Inglewood, CA 90302 (Required)

Work Location:

In person