Shipping and Receiving Coordinator

Shipping and Receiving Coordinator Power Motorcycles USA Palm Bay, FL Job Details Full-time $15 - $16 an hour 4 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Life insurance Qualifications Some college Computer operation Phone communication Computer literacy Merchandising English High school diploma or GED Receiving shipments Trade school Computer skills Conducting sales calls Client interaction via phone calls Full Job Description Do you live motorcycles? Would you like to work for the top Motorcycle manufactures in the world? Do you like having a set schedule with Sunday's and Monday's off every week? Live the DREAM today at Power Motorcycles USA! Join our team at Power Motorcycles USA BMW, Indian, and Ducati share the love of riding! We here at Power Motorcycles USA in Palm Bay are searching for an experienced Shipping/Receiving Associate to join our highly experienced team! Take the first step into a rewarding career with BMW and all it has to offer! Summary Description The Shipping/Receiving Associate is involved with every step of the process in the Parts Department and everything in between. Candidates must be willing to provide the highest level of customer service in the industry and while multi-tasking his/her responsibilities behind the scenes. Key Results Areas Shipping and Receiving Inventory Control Customer Service Clean & efficient Parts, Accessories, Technical Riding Gear Department Service Department support Other duties Major Duties and Responsibilities 1) Shipping and Receiving Performing unpacking of shipment deliveries. Preparing shipping documents. Maintaining records of incoming and outgoing shipments. Consolidating shipping orders. Creating mailing labels. 2) Inventory Control Storing, receiving and distributing the organization's products and supplies. Inventory counts. 3) Customer Service Provide excellence customer service to all of the dealership's customers. Greet customers immediately, in a courteous and friendly manner. Develop and share knowledge of all Parts, Accessories, and Technical Riding Gear merchandise, parts history, and motorcycle service. Must possess the ability to work with several customers at one time while maintaining individual customer satisfaction. Handle telephone transactions quickly, and courteously. Point out any sales, specials, new merchandise and offer additional product that may compliment the customer purchase. Assist customers with determination of Parts, Accessories, and Technical Riding Gear requirements and research merchandise in catalogues or online. Accept cash & credit card payments for merchandise purchases. Keep cash register accurate. Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to excellent customer service. 3) Clean & Efficient P&A Department Ensure merchandise displays are stocked, clean, and appealing to customers. Ensure all non-retail areas of the Parts Department are kept clean, neat, and orderly at all times. Become familiar and efficient with all phases of the computer system required for P&A Label and preparing products for the showroom floor. Stock all part in numerical order for back stock. Conduct and participate in periodic physical inventory of all merchandise (counts, reports etc.). 4) Service Department Support Parts Department staff will be required to satisfy the following needs for our Service Department. Take service technicians' orders for parts and fill them as fast as possible. Assist service technicians in determining parts & accessories requirements for individual jobs. Recommend related Parts and Accessories which may be required for a job. Supply cost of parts information on repair orders. Interface with Service Technicians and ensure their Parts and Accessories needs are being met. Maintain cleanliness of Parts and Accessories Department and keep inventory neatly stacked and orderly. Notify service personnel when special parts or back-ordered parts are received. 5) Other Duties Cash Drawer As Assigned Supervisory Responsibilities None Commitments Treat all employees and customers fairly, courteously, and with dignity. Be prompt and available Tuesday - Saturday Demonstrate a professional approach to customer service. Review and complete all Parts, Accessories, and Technical Riding Gear training Accept direction, follow instructions, and work well with other people. Assist and become active in team decisions. Offer advice and suggestions for better ways to conduct business in the department, merchandising, and general improvements. Physical Demands The noise level in the work environment is occasionally loud. Occasionally required to bend, stoop, crouch, reach, and lift 50+ lbs. of material.

Job Type:

Full-time Required experience: Shipping and Receiving 2+ years Inventory Control 2+ years Training will cover some required experience. Extensive computer/ Internet knowledge. Basic Phone selling skills. Must be able to pass background and drug screening. Preferred experience Parts & Accessories or Technical Riding Gear knowledge Lightspeed Dealer Management System knowledge DX1 Dealer Management System knowledge ETK DCSNet PartsNetWeb WPS Online Dealer websites Required education: High school or equivalent Preferred education: MMI, Technical school, or some college Required license or certification: N/A Preferred license or certification: Motorcycle license and/or

BMW, Indian and Ducati Certifications Job Type:

Full-time Pay:

$15.00 - $16.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Language:

English (Preferred) Ability to

Commute:

Palm Bay, FL 32909 (Required) Ability to

Relocate:

Palm Bay, FL 32909: Relocate before starting work (Required)

Work Location:

In person