Warehouse Supervisor (Cold Storage)

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential Duties and Responsibilities Supervise inbound and outbound service-related warehouse operations to meet customer expectations. Monitor and improve productivity, quality, and customer service standards through daily oversight. Analyze shipment logs and delivery timelines to ensure on-time service and efficient routing. Support customer satisfaction by coordinating warehouse activities that align with service goals. Optimize employee workflow and recommend improvements to boost service levels. Develop, track, and report on KPIs related to service performance, on-time delivery, and customer satisfaction. Supervise facility vehicle and equipment maintenance to ensure safe and reliable service operations. Train, coach, and evaluate warehouse staff, promoting a service-oriented culture. Perform operational responsibilities, including opening and closing shifts and managing payroll/commission reports. Maintain a clean, safe, and organized warehouse environment in line with service standards. Qualifications and Requirements Bachelor's or Associate degree in logistics, business administration, or related field preferred (equivalent experience acceptable). Forklift and OSHA certification preferred. 2-3 years of experience in warehousing, logistics, or service-focused operations. Use of Acellos Inventory Control system preferred Strong leadership and interpersonal skills with proven ability to motivate teams. Knowledge of service KPIs and logistics best practices. Effective communication skills with ability to collaborate cross-functionally. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). We are Quirch Foods. Our Passion is your Joy. We are one of the largest distributors of food products in the U.S., Latin America, and the Caribbean, with a customer list that includes independent and chain supermarkets, foodservice distributors, processors and manufacturers, cruise lines, and restaurants. With 55 years of solid history and experience, today we operate a fleet of just under 500 refrigerated trucks and over 2.3 million square feet of combined distribution space through 22 facilities in Florida, Georgia, North Carolina, Tennessee, Alabama, Louisiana, Illinois, Texas, Washington, Oregon, and Puerto Rico. Quirch Foods owns a portfolio of proprietary food brands and offers domestic and international logistics, cold chain services, marketing support, as well as advanced technological solutions to provide unmatched service to its customers. Our culture is one of Win/Win, not just for our customers but also for every team member. We take pride in our diverse workforce, and each team member takes part in the company's continuous growth.