Administrative Coordinator (Water Distribution)

The individual in this position will provide administrative support to the respective department. Essential duties include the following. Greets visitors; provides information and assistance; takes messages; answers telephone and email correspondence; refers to appropriate personnel; generally, the first point of contact. Receives customer complaints and inquiries; resolves or forwards to appropriate personnel. Prepares correspondence, memoranda, forms, invoices, expense reports, purchase or work orders, reports and check requests, agenda items, and other documents as needed. Organizes and files all departmental correspondence, financial documents, and other departmental significant forms. Orders office and operating supplies and maintains inventory for the department. Ensures copier, fax and other related office equipment are in working order and fully stocked each day. Receives or retrieves, sorts and distributes incoming and outgoing mail and shipments. Performs related duties as assigned.

Water Distribution:

Uses ArcGIS software to retrieve linear asset information for use in creating work orders and relaying information to field crews. Maintains crew/resources, service request, worker orders, and equipment data in computerized asset management software (VueWorks). customer information and account data in Cogsdale billing system in support of meter change-out program, field service crew, customer support, and management reports. Maintains Water Distribution division employee records and timecards. Maintains and reconciles monthly checkbook registers. Assists with obtaining GA Department of Transportation permits. Provides information and assistance to field personnel as needed. Coordinates work schedule with the Office Administrator in Water Administration office to provide continuous service delivery procedures. Prepares departmental monthly reports as assigned for the Director?s review. Reviews invoices from various vendors to insure accurate billing for goods and services received. Prepares Check Request and Purchase Order documents for departmental review and approval. Assists staff at location with various HR forms, Travel Requests, Employee Reimbursements, and Secretary of State license renewal/issuance paperwork.