Restoration WareHouse/Contents Supervisor

Restoration WareHouse/Contents Supervisor Deer Park, NY 11729 $50,000 a year - Full-time $50,000 a year - Full-time Overview We are seeking a Restoration Warehouse / Contents Supervisor who will be responsible for overseeing all warehouse operations and contents management for restoration projects. This role ensures proper handling, cleaning, inventory, storage, and return of customer belongings affected by water, fire, mold, or other property damage. The Supervisor manages warehouse staff, maintains organization, and ensures all documentation is accurate and compliant with company and insurance standards. Warehouse Operations Oversee daily warehouse activities including receiving, storage, and distribution of contents Maintain a clean, organized, and secure warehouse environment Manage inventory systems and ensure accurate tracking of all items Ensure proper use, maintenance, and storage of restoration equipment Contents Management Supervise pack-out and pack-back operations at job sites Oversee cleaning processes (fire/smoke, water-damaged contents, deodorization) Ensure proper labeling, tagging, and documentation of all customer belongings Coordinate contents storage and ensure protection from further damage Team Leadership Supervise, train, and schedule warehouse and contents technicians Enforce safety protocols and company procedures Conduct quality control checks on completed work Provide ongoing coaching and performance feedback Documentation & Compliance Ensure all job files, photos, and inventories are properly documented (e.g., in systems like Purologic) Maintain chain-of-custody accuracy for all contents Work closely with Project Managers and Estimators to ensure scope accuracy Ensure compliance with industry standards (IICRC guidelines) Logistics & Coordination Coordinate transportation of contents to and from job sites Communicate with customers regarding contents handling and return timelines Assist with scheduling and prioritizing jobs based on urgency Qualifications 2+ years experience in restoration, warehouse, or contents management (preferred) Knowledge of contents cleaning techniques and pack-out and pack-back procedures Strong organizational and inventory management skills Leadership or supervisory experience required Familiarity with restoration software (e.g., Purologic, Encircle) is a plus Valid driver's license required Skills & Competencies Strong attention to detail and documentation accuracy Ability to manage multiple jobs simultaneously Leadership and team management skills Problem-solving and decision-making ability Strong communication and customer service skills Ability to work in a fast-paced, emergency-response environment Physical Requirements Ability to lift 50+ lbs regularly Ability to stand, walk, bend, and lift for extended periods Comfortable working in warehouse and job site environments Compensation & Growth Competitive hourly rate or salary (based on experience) Opportunity for advancement within restoration operations Training and certifications (IICRC) encouraged and supported Work Schedule Full-time, with potential for overtime, evenings, and weekends based on emergency jobs

Pay:

$50,000.00 per year

Work Location:

In person