Shipping Supervisor

Position Description Title:

Shipping Supervisor FLSA Status:

Non-Exempt Reports to: Warehouse Manager /

Operations Manager Location:

Hicksville, NY Primary Purpose The Shipping Supervisor is responsible for overseeing daily outbound shipping operations to ensure accurate, timely, and compliant delivery of domestic and international orders. This role manages specialized outbound activity—including samples, product development, Canadian shipments, and backhaul coordination—while supporting warehouse efficiency and providing hands-on leadership within the shipping department. Key Responsibilities Shipping & Outbound Operations Oversee and participate in the packing and processing of outbound orders, including scanning, labeling, and shipment verification. Ship all Hawaii sample orders in a timely and accurate manner. Support outbound shipments related to product development initiatives. Process and manage all outbound shipments to Duffy, including required documentation. Create and manage all LPNs for outbound shipping activity. Complete Bills of Lading as requested by management. Track, trace, and update shipment statuses to ensure on-time delivery and issue resolution. International & Canadian Shipping Ensure all international shipments comply with customs rules and regulations. Oversee all Canadian order shipments received from BH (Lanco). Coordinate Canadian shipments to ensure proper documentation, carrier alignment, and delivery timelines. Carrier & Backhaul Coordination Coordinate carrier pickups and confirm ETAs for outbound shipments. Manage inbound backhaul activity from Lanco. Maintain and update the backhaul tracker in real time to ensure shipment visibility and accuracy. Team & Process Support Provide daily guidance and hands-on support to shipping staff to ensure productivity, accuracy, and compliance. Assist in training team members on shipping procedures, systems, and safety standards. Identify opportunities to improve shipping workflows, efficiency, and accuracy. Communicate effectively with warehouse leadership and cross-functional teams regarding shipment status and issues. ✅ Qualifications Minimum of 2 years of experience in shipping, packing, and processing packages in a warehouse environment. Experience with domestic and international shipping, including customs compliance. Proficiency with Windows-based systems and Microsoft Outlook, Word, and Excel. Working knowledge of UPS and FedEx WorldShip systems. Strong organizational skills, attention to detail, and communication abilities. Benefits & Perks Competitive pay Medical, Dental, Vision, AFLAC, and Pet Insurance Vacation, PTO, and Paid Holidays Employee Discounts Family-oriented company culture with business casual attire Why Join Nassau Candy? This is an excellent opportunity to join an established and growing Long Island company that values teamwork, accountability, and operational excellence. Nassau Candy is an Equal Opportunity Employer.