Shipping Coordinator
Robert Half
Cincinnati, OH (In Person)
Full-Time
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Job Description
Responsibilities:
- Coordinate daily transportation routing for customer shipments by following customer-specific routing instructions and online portal requirements.
- Prepare shipment documentation each day, including bills of lading, customer-specific records, and other required outbound paperwork.
- Communicate with customers, carriers, and internal departments to address delays, missed pickups, delivery exceptions, and container-related issues.
- Arrange truckload and parcel carrier pickups for outbound orders and manage dock scheduling to support efficient loading activities.
- Check in drivers upon arrival, direct trailers or containers to the appropriate dock doors, and help maintain organized shipping flow.
- Monitor carrier arrival times throughout the day, follow up on late pickups, and adjust appointment schedules when needed.
- Finalize shipping records to support invoicing and advance shipment notifications, including manual entry through web-based customer platforms when necessary.
- Build and maintain daily outbound schedules, track priority shipments, and assist with proof of delivery, claims, chargeback research, and export documentation.
- Support inbound logistics by preparing receiving paperwork, verifying container information, and maintaining arrival and departure tracking logs.
- Provide cross-functional support across logistics and distribution operations during peak periods and as business needs require. Requirements
- Experience coordinating logistics, shipping, or distribution activities in a warehouse, manufacturing, or supply chain environment.
- Working knowledge of transportation documentation, including bills of lading, shipment notifications, and receiving records.
- Ability to interact professionally with carriers, customers, drivers, and internal teams to resolve shipping and delivery concerns.
- Familiarity with customer routing guides, web-based shipping portals, and manual shipment data entry processes.
- Understanding of domestic freight coordination, dock scheduling, and carrier appointment management.
- Exposure to export or customs-related shipping documentation for international orders is preferred.
- Strong organizational skills with the ability to manage multiple priorities and maintain accurate tracking spreadsheets and records.
- Willingness to cross-train and provide operational support in related distribution center functions as needed.
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