Process Supervisor - Cross Dock

Process Supervisor - Cross Dock Aspire Xdock

LLC - 2.3

Cranston, RI Job Details Full-time From $68,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Operations management Forklift High school diploma or GED Driver's License Warehouse experience

Full Job Description Process Supervisor Location:

Cranston, RI 02921

Schedule:

Monday-Saturday Full-Time:

40-50

Hours Weekly Pay:

starting at $68,000

Overview:

The Process Supervisor is responsible for overseeing and maintaining operational workflow within a cross-dock environment, including dock, yard, and gate operations. This role ensures the timely and accurate movement of freight while coordinating dock, yard, and guard station responsibilities. The Process Supervisor is also accountable for maintaining a safe work environment, ensuring compliance with Aspire XDock SOPs and customer expectations, and supporting quality control processes. This is a salaried exempt leadership position. The primary duty of this role is the management of employees and operational processes, including directing work, monitoring performance, and ensuring operational goals are achieved. The selected candidate will initially complete training at an existing Aspire XDock location in another state prior to the Cranston terminal opening. The official launch date for the Cranston operation is currently to be determined. Candidates must be flexible with travel, scheduling, and startup operational demands during the training and launch period. Work may be performed in both warehouse and outdoor yard environments, including exposure to varying weather conditions. The role may require transitioning between dock, yard, and guard station responsibilities throughout the shift. Work Hours Expectations This role operates in a fast-paced, time sensitive cross dock environment where schedules are driven by freight volume and customer demand. Expected to work extended hours, variable shifts, and weekends as needed Schedule is based on business needs, not limited to a set number of hours Supervisory Responsibilities Directly supervises 2 or more hourly employees including forklift operators, yard control clerks, and hostlers Assigns and directs daily work activities Monitors employee performance and productivity Provides coaching, training, and performance feedback Participates in hiring, disciplinary actions, and termination decisions Enforces company policies, safety standards, and attendance requirements Responsible for shift-level performance, safety, and operational outcomes Key Responsibilities Oversee daily dock operations and freight movement in a fast-paced cross dock environment Ensure a clean, organized, and safe work environment Direct and manage shift performance, including safety, productivity, and quality metrics Ensure compliance with all company safety policies and procedures Perform quality checks to verify freight is sorted and staged Manage resolution of "problem solve" pallets using an internal system and processes Ensure outbound loads meet SOP requirements and document with photos Report Inbound load quality issues using internal forms and documentation Coordinate yard operations, including trailer movement, staging, and dock door assignments Ensure completion of yard audits using Yard Management System (YMS) Monitor yard flow to ensure efficient movement of inbound and outbound trailers Train and develop employees in operational procedures and safety protocols Ensure coverage of forklift and hostler functions; may operate equipment as needed to support operations Preferred Skills Forklift certification preferred, or willingness to obtain Previous warehouse or cross dock experience Experience with yard operations or gate/guard shack processes Hostler (yard truck) experience preferred, or willingness to be trained Strong attention to detail Ability to manage multiple priorities in a fast-paced environment Basic computer and communication skills Qualifications and Education Requirements High School diploma or equivalent required Minimum of 2 years relevant experience Ability to lift up to 50 lbs regularly Ability to stand, walk, bend, and lift for extended periods Ability to pass a background check and drug screening Ability to obtain and maintain hostler (yard truck) certification Valid driver's license Aspire XDock continuously accepts applications for qualified candidates to support current and future operational needs. Hiring timelines may vary based on site staffing levels, shift availability, and business demands. Qualified applicants may be contacted as positions become available. Equal Employment Opportunity Aspire XDock, LLC is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.

Job Type:

Full-time Pay:

From $68,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): Are you willing to work an extended schedule, including weekends, as required by business needs?

Experience:

Forklift:

3 years (Preferred)

Supervisor:

1 year (Preferred) Ability to

Commute:

Cranston, RI 02921 (Required)

Work Location:

In person