Fulfillment Workflow & Shipping Optimization Supervisor

Fulfillment Workflow & Shipping Optimization Supervisor GSP Retail Manufacturing Provo, UT Job Details $20 - $22 an hour 8 hours ago Qualifications Data integrity assurance Data quality checks Fabrication Performance dashboards Manufacturing management Performance improvement leadership Maintaining an organized workspace Production data analysis Automation Distribution operations staff productivity improvements Packing Workflow management (operations management method) Managing production or assembly teams Metrics Reporting Mid-level Reporting and dashboarding tools Order shipping Team development Production optimization Supervising experience Policy & process development Team management Task prioritization Production planning Packaging Automated order picking Quality improvement Automated systems Developing new training programs Interdisciplinary policy and procedure development Full Job Description Overview Reporting to the Fulfillment Manager, you will orchestrate the full journey from build to box to truck. You will guide product fabrication, oversee order preparation and collation, manage packaging quality, and direct shipment processing and manifesting—all while shaping a tidy, efficient workspace and a dependable workflow. A Day in the Life You start by aligning the team to production schedule priorities, then scan dashboards to verify reporting accuracy. You remove bottlenecks, expedite urgent jobs to meet customer due dates, and keep stakeholders current with clear status updates. Throughout the day, you tune processes, validate metrics, and ensure the right work moves at the right time. What You'll Oversee Product fabrication, order preparation, order collation and packaging, shipment processing and manifesting Workflow management and organization of the fulfillment workspace Continued development and management of a cohesive workflow process Accurate, efficient, and timely movement of work through the department Communication of production schedule priorities across the team Prioritizing, facilitating, and expediting production activities to meet customer due dates Data, Tools, and Improvement Ensure accuracy and completeness of reporting tools Monitor collection methods, data accuracy, and reporting frequency for all metrics Collect and analyze data daily, weekly, monthly, and annually to measure process improvement and workflow performance against department metrics Drive ongoing process improvement, including workflow system development Recommend and develop future automated order picking systems and processes Benchmark and track the latest shipping systems and small-package delivery options with the intent of minimizing freight expense to GSP and our customers Communication and Collaboration Develop and provide regular status updates to pertinent personnel and senior management Ensure positive, effective interaction between Fulfillment and other departments Refine, communicate, and manage department policies and procedures Team Development Establish and monitor all training activities for new and existing team members Your Background Supervisory experience Packaging experience