Warehouse Supervisor - Finished Goods

Job Title:

Warehouse Supervisor -

Finished Goods FLSA Exemption Status:

Exempt Status:

Salaried Department:

Supply Chain Reports To:

VP, Supply Chain Job Summary:

The Warehouse Supervisor - Finished Goods is responsible for the safe, efficient, and accurate operation of the Manville, VA finished goods warehouse. This role directly supervises a team of full-time Forklift Operators and partners closely with the Warehouse Lead and Logistics Coordinators to ensure on-time, accurate outbound shipment of finished goods. The Warehouse Supervisor is accountable for team performance, inventory accuracy, safety compliance, HACCP standards, and continuous improvement of warehouse operations. This role reports to the VP, Supply Chain and is a key part of the growing Andros North America Supply Chain organization.

Essential Functions and Responsibilities:

Directly supervise, develop, and hold accountable a team of Forklift Operators, including daily task assignment, coaching, performance management, and time card approval. In conjunction with Human Resources, responsible for interviewing, selection, onboarding, coaching, discipline, and performance management of warehouse staff. Oversee all finished goods storage, organization, and housekeeping standards to maintain a safe, clean, and audit-ready warehouse environment at all times. Manage inbound and outbound finished goods flow to ensure accurate, on-time execution; coordinate with Logistics Coordinators on outbound shipment scheduling and dock management. Ensure all products meet customer quality specifications before shipping; verify loads and equipment match purchase orders and Bills of Lading prior to departure. Maintain inventory accuracy through quarterly physical counts and ongoing cycle count program; reconcile variances and input data into warehouse systems accurately and on time. Enforce all safety policies and procedures including forklift operation standards; conduct regular safety observations, and pre-shift safety briefings; investigate and document all incidents and near misses. Maintain compliance with all company policies, regulatory requirements, quality standards, HACCP systems, BRC or equivalent food safety standards, and OSHA requirements; continually observe for cross-contamination or foreign objects. Track and report key warehouse performance indicators including team productivity, inventory accuracy, on-time shipment rate, safety incidents, and other metrics as required. Maintain and optimize warehouse layout and design; plan and implement layout changes to improve flow and efficiency; inspect equipment and issue work orders for repair and replacement as needed. Work cross-functionally with Quality, Customer Service, Logistics, Safety, and Maintenance to ensure smooth, efficient, and continuous warehouse operations. Proactively identify and implement process improvements to increase productivity, accuracy, and safety across warehouse operations. Provide guidance and training for warehouse teammates; conduct and lead team meetings to promote a respectful, productive, and safety-focused environment. Other duties, as needed.

Required Knowledge, Skills and Abilities:

High school diploma or GED required; Bachelor's degree or equivalent coursework in Supply Chain, Logistics, or Business preferred. 3+ years of progressive warehouse supervisory experience in a food distribution or food manufacturing environment. Valid forklift certification required; must obtain certification within 30 days of placement if not currently certified. Prior hands-on experience operating sit-down counterbalance forklifts strongly preferred. Proven ability to lead, develop, and hold accountable a team of hourly warehouse teammates including coaching, performance management, and time card approval. Strong understanding of warehouse safety standards, OSHA requirements, and food safety regulations including HACCP and BRC or equivalent standards. Experience with inventory management processes including cycle counts, quarterly physical inventory, and variance reconciliation. Demonstrated planning, organizing, and project management skills with ability to manage multiple priorities in a fast-paced environment. Strong interpersonal and written communication skills with the ability to communicate effectively across all levels of the organization. Proficient in Microsoft Office applications; ability to learn warehouse management and ERP systems. Ability to work a flexible schedule that may occasionally require hours outside of assigned shift. Regular and reliable attendance required.

Preferred Knowledge, Skills and Abilities:

Experience in a food-grade warehouse environment with SQF, BRC, or equivalent food safety certification. Familiarity with ADP Workforce Now or similar time and attendance systems. Prior experience with S2K or similar warehouse management or ERP systems; experience with RF Scanner operations. Forklift Train the Trainer certification. Bilingual English/Spanish a plus.

Working Environment:

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. The Warehouse Supervisor is required to work in the warehouse environment and outside. The teammate continuously works near moving mechanical parts including forklift equipment. The teammate will be exposed to loud noises from warehouse and mechanical equipment and will be required to wear appropriate PPE. The noise level in the work environment is usually moderate but may be high at times.

Physical Demands:

The physical demands described here are representative of those that must be performed by a teammate to successfully perform the essential functions of this job. While performing the duties of this job, the teammate is regularly required to stand, walk, use hands to handle or feel objects, equipment or controls; reach with hands and arms; see, talk and/or hear. The teammate frequently is required to climb or balance and stoop, kneel, sit, crouch, or crawl. The teammate is required to get on and off a forklift regularly. The teammate will regularly need to lift and carry up to 50 pounds. This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of teammates under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.