Warehouse Associate

Position Title:

Warehouse Associate Reports To:

ReStore Manager Position Summary:

The Warehouse Associate supports the daily operations of the ReStore by assisting with donation intake, processing, and movement of merchandise to the sales floor, operating the register, and maintaining a clean and safe work environment. This role provides excellent customer service to donors, shoppers, and volunteers. Each Warehouse Associate is also assigned a specific department to oversee for cleanliness, pricing control, and safety. This position is not a managerial role and does not have authority to hire, fire, schedule, or make operational policy decisions.

Key Responsibilities:

• Provide friendly, professional customer service to donors, shoppers, and volunteers.
• Assist donors by unloading donations from vehicles in a safe and respectful manner.
• Move merchandise to designated processing or sales floor areas.
• Maintain assigned store department, ensuring it is clean, organized, priced according to standards, and free of safety hazards.
• Help price and tag merchandise following established guidelines.
• Operate the point-of-sale (POS) system to process customer transactions and donations accurately.
• Maintain cleanliness and organization in the warehouse, donation area, and sales floor support areas.
• Assist in stocking shelves, rotating merchandise for visibility and accessibility, and keeping displays neat.
• Safely operate equipment such as dollies, pallet jacks, and carts.
• Follow all safety protocols, including proper lifting techniques and use of personal protective equipment.
• Work cooperatively with other staff and volunteers to meet store needs.
• Carry out all duties as directed by the ReStore Manager.

Qualifications:

• High school diploma or equivalent preferred.
• Retail, warehouse, or customer service experience preferred.
• Ability to follow instructions and work as part of a team.
• Strong communication skills and a customer-friendly attitude.
• Ability to lift up to 50 lbs and work in varying weather conditions.

Work Environment:

This position operates in warehouse and retail settings, requiring physical activity, safe lifting practices, and frequent public interaction.

Pay:

$16.90 per hour

Benefits:

Employee discount Retirement plan People with a criminal record are encouraged to apply

Work Location:

In person