Dockhand

Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with - and learn from - highly experienced marina professionals. In addition, SHM offers eligible employees benefits such as: Full Benefits Package Including 401(k) PlanOrthodontic CoveragePaid Time OffPaid HolidaysPaid Parental LeaveFertility AssistanceRelocation OpportunitiesPaid UniformsBoating Discounts The Dockhand is responsible for assisting the customers and guests with vessel fueling and performing a variety of tasks including but not limited to general operation of the docks and assisting boaters. The Dockhand must work to maintain a safe and clean environment following all safety procedures and policies throughout the docking and fueling process. Candidates should possess a strong customer service orientation, maintaining professionalism and friendliness at all times. They must be able to stay organized and prioritize safety in a fast-paced setting, while also proactively identifying and completing tasks during quieter moments. Candidates need to demonstrate responsibility and trustworthiness when handling inventory and point-of-sale transactions. Effective communication skills are essential, as they consistently interact with diverse clientele, providing assistance and answering questions with clarity and patience. A basic understanding of boat handling is a must to assist customers in safely docking. Physical stamina is also important, as the role involves lifting heavy objects, maneuvering equipment, and working outdoors in various weather conditions. Overall, the ideal candidate is a team player who contributes to a positive and safe environment, ensuring a seamless and enjoyable experience for all visitors. Essential Duties and Responsibilities Provide SHM members with the best experience possibleGreet all customers in a manner that expresses a kind, courteous and professional characterHelp orient members and guests to the marina, facilities, and answer other commonly asked questionsAssist customers throughout the vessel fueling and pump out process, ensuring safe practices are being followedAssist customers with general boating needsMaintain and clean restrooms, docks, walkways, grounds and other areas designated by managementEnsure docks and equipment are operational at all timesDaily trash collection and disposalMaintaining inventory at fuel dock, including organizing, cleaning and restocking shelves, inventory counts, etc.

Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectationsAvailability to work overtime when requiredAbility to work weekends and holidaysOther duties as assigned by Manager Safety and Environmental Responsibilities Follow SHM Safety and Environmental rules and complete required related trainingWear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work areaReport all accidents, injuries, spills and near misses immediately Technical and Physical Requirements Ability to work safely around the waterMust be able to swimAbility to work outdoors in all weather conditionsAbility to lift 30 poundsBasic boat handling skills preferredPrevious marina experience preferredPrevious customer service experience preferredAny skills considered standard that a Fuel Dockhand should possess Minimum Soft Skills Qualifications Eagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously with fellow teammates and membersContinuously follows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerGladly provides responsive, and high level of service to our teammates and membersEagerly puts forth the extra effort to accomplish dutiesAdapts quickly and efficiently to changing priorities in order to meet teammate or member needs Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Additional disclosures available at https:

//shmarinas.com/hr-disclosures/.