Product Support and Configuration Analyst - Warehouse Lending Solutions - Remote

Job Listing ID:

4475782

Job Title:

Product Support and Configuration Analyst - Warehouse Lending Solutions -

Remote Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

04/18/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve. At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team! This position will have a primary focus on day-to-day operational support for the Warehouse Financing business. Display knowledge of Warehouse Financing Solutions including collaboration with Technology and Product Support teams.

Essential Job Functions:

Handles processes and projects independently at a transactional level Uses judgment on moderately complex issues with limited supervision Produce, maintain, and enforce solution design standards, use of specification templates/documents and solution formation processes Analyze operational procedures and processes and suggest systemic and procedural solutions that meet their individual needs Ability to configure term sheets and rules in ProMerit; meet client requirements and deadlines Create, participate, and provide feedback in prospective client and internal documentation Manage time to Service Level Agreements agreed to with client Manage tasks related to warehouse financing configuration in ProMerit as assigned Communicate professionally and timely with clients via conference calls, Teams and email Coordinate meetings, send out meeting planners and take notes on calls Builds stable internal working relationships. Demonstrate ability to process client requests in a timely manner, pro-actively communicate steps to resolve issues and meet deadlines keeping management informed before a timeline expires Liaise with teammates to ensure seamless coverage of all client requirements Other activities as may be assigned by your manager

Qualifications/ Requirements:

Bachelor's degree or equivalent from four-year College or technical school or equivalent combination of education and experience Mid-level professional with 2-4 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent. 3+ years related industry experience and/or training preferred Knowledge of the Warehouse Financing Solutions line of business; including use and support of the ProMerit technology platform, warehouse financing operational activities, client services, presentation skills & ability to take on other strategic initiatives. Proficient knowledge of ProMerit functionality and use cases or ability to learn ProMerit quickly or learn new functionality. Proficient skills in MS Excel, PowerPoint, Word, WLS and ProMerit (preferred) Self-motivated and ability to follow items through completion Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops creative or alternative solutions; demonstrates attention to detail; works well in group problem solving situations; uses reason even when dealing with emotional topics. Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; ability to think critically; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively; adapts to new technologies. Effectively expresse...

Job Classification:

Computer User Support Specialists Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A