Call Center Support Specialist

Call Center Support Specialist 3.5 3.5 out of 5 stars Kea'au, HI 96749 From $17 an hour - Full-time Big Island Substance Abuse Council (BISAC) 2 reviews From $17 an hour - Full-time The Call Center Support Specialist is a qualified staff member with the ability to provide customer service call center support dealing with client calls for services and reports to the Director of Operations and/or its designee. This position requires a customer service call center professional who can provide the clients with the need and care. Must have experience in handling a wide range of administrative and customer service demands and understand the complexities of dealing with our clientele and outside agencies. Must be able to relay concise and accurate information to management in order that proper care options be made available to the customer. Once trained the Call Center Support Specialist must be able to work independently and also in a team environment. Well organized, flexible and enjoy the Call Center challenges serving a wide variety of diverse people.

Benefit Conditions:

Waiting period may apply

Contract Length:

5 - 6 months

Contract Renewal:

Likely

COVID-19

Precaution(s): Personal protective equipment provided or required Plastic shield at work stations Temperature screenings Social distancing guidelines in place Virtual meetings Sanitizing, disinfecting, or cleaning procedures in place

This Job Is:

A job for which military experienced candidates are encouraged to apply

Work Remotely No Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

2 years (Preferred) Call center: 1 year (Preferred)

Language:

English (Preferred)

Work Location:

In person