Camp Facilities Manager

SummaryUnder Canvas Facility Managers take pride in ensuring that the glamping locations are operational, safe, functional, and well-maintained so that guests can fully utilize and enjoy all of the amenities. This position reports directly to the Operations Manager and partners with the Regional Facilities Manager for additional departmental support. The Facilities Manager is the on-site maintenance expert, overseeing, training, and performing maintenance tasks with the Facilities Team. Key ResponsibilitiesThink critically to respond and react quickly to ever changing situations on propertyAble to problem solve to resolve issues safely and efficientlyDeliver clear expectations to the team in all operational areasProfessional in all internal and external communicationsHelp and support guest and team member issues quickly and efficientlyInterview and collaborate with OM on hiring of Facilities team membersParticipate in delivery of performance reviews for team membersDeliver corrective actions to team membersPrioritize goals and delegate tasks on a regular basis for facilities staff while working in conjunction with the camp Operations ManagerAble to run the camp and work independently with minimal oversight in the event the OM is unavailableFind ways to streamline processes to maximize efficiency and resource useEstablish and maintain relationships with local businesses and communitiesBe growth orientedEvaluate, develop, and report on NPS and eNPS action plansMaintain the departmental budget by managing Facilities purchases and updating checkbook of operating expenses to match business needs and to meet monthly and yearly financial goalsOversee and perform routine and preventative maintenance for all aspects of the property including infrastructure elements, tents, and maintenance equipmentPerform key tasks in planning of capital purchases and projects throughout the yearCreate synergy across property departments through strong leadershipMeet with team members to support their growth and developmentCreate positive work environment that is guest-focusedEnsure that all camp-level SOPs and expectations are implemented, updated, and maintainedCollaborate with other members of camp management and the corporate teamPrioritize tasks effectivelyParticipate in camp level and company-wide meetingsSubmit high quality work products in a timely mannerPromote company sustainability initiativesOther duties as assignedPreferred QualificationsHigh School Diploma, GED, or equivalent years of experienceExperience as maintenance technician minimum of 2 years with at least 1 year of supervisory experienceExperience in infrastructure systems including plumbing, septic, gas, electrical, generators, landscaping, road maintenance, and water/well maintenanceProvide input and assist Operations Manager in annual build of maintenance department budgetCompetently perform duties in absence of OMDemonstrated commitment to delivering high quality customer serviceGoal-oriented, results-driven, strong interpersonal and communication skillsCommunicate in a clear and professional wayInteract with a friendly, enthusiastic, positive attitudeDemonstrate sound judgement, follow direction, and take decisive appropriate actionLearn, embrace, and train team on company policies, practices, and proceduresStrong organizational skills to execute and prioritize multiple tasksAbility to work independently and meet deadlines on assigned projectsProficiency in Microsoft Office SuiteParticipate in educational and training opportunitiesAdditional Information This position requires the individual to wear and work in personal protective equipment, when applicable.

This position requires that the individual is able to lift a minimum of 45lbs independently.

Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.

Ability to work in extreme weather conditions including but not limited toheat, cold, rain, snow, humidity, and wind.

This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

COMPENSATION AND BENEFITS

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in: Health InsuranceFlexible Time Off401K (hourly minimum as required by law for eligibility)Heavily discounted tents for Under Canvas family and friends staysBar N Ranch lodge and cabin discountsLifestyle partner brand and industry discountsEmployee Assistance ProgramUnder Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.