Catering Coordinator/Admin Assistant

Our Mission At Chick-fil-A of Seneca our mission is to serve craveable food (fast) , show genuine care , and create memorable moments . Role Overview This is a high-impact, dual-role position responsible for both administrative excellence and growing our catering business. You will be the point person for each guest's catering experience, from first contact to final follow-up. This role is not a desk-only position. It requires someone who is energized by a fast-paced environment, comfortable being on their feet, and motivated to improve systems, increase efficiency and drive results and growth. Administrative Assistant Responsibilities Maintain organization, structure, and administrative excellence for the leadership team Manage office operations including: a. Phones, emails, packages, etc. b. Daily time punch accuracy c. Deposits and change funds Support team culture by: a. Assist in coordinating employee recognition, birthdays, and milestones b. Ensure a clean, organized, and highly functional office environment c. Support leadership with tracking systems (logs, journals, accountability tools) d. Follow up on guest care opportunities (recovery, notes, documentation) Catering Coordinator Responsibilities Own the end-to-end catering experience: Taking orders (phone, in-person, online) Creating quotes and coordinating details Communicating clearly with kitchen leaders Execute catering orders by: a. Preparing, assembling, and delivering orders as needed b. Ensuring accuracy, presentation, and timeliness Create memorable guest experiences through: a. Proactive communication and follow-up b. Problem-solving and recovery when needed Track and grow catering business: a. Maintain detailed records of orders, guests, and invoices b. Follow up on unpaid invoices and ensure timely payments c. Monitor sales performance and identify growth opportunities Maintain catering systems: a. Inventory tracking (supplies, bags, equipment) b. Catering vehicle documentation and compliance Partner with leadership to: a. Set goals and strategies for catering growth b. Improve systems, efficiency, and throughput Support special events including Clemson home game tailgates

Work Environment & Expectations Schedule:

Typically Monday-Friday (8am-4pm) with flexibility required. Includes two Saturdays per month and availability for events/tailgates. Fast-paced, high-energy environment Requires standing, walking, lifting, and active involvement in operations Must be comfortable switching between administrative work and operations Expected to identify inefficiencies and build better systems What Success Looks Like Catering orders are accurate, on time, and remarkable Guests feel genuinely cared for and choose to order agai Administrative systems are organized, proactive, and reliabl Catering sales show consistent growth The team feels supported, celebrated, and set up for success Competencies We're Looking For Strong alignment with our mission: Craveable Food (fast), Genuine Care, Memorable Moments Highly organized with excellent time management Thrives in a fast-paced, ever-changing environment Self-starter who takes ownership and follows through Strong communicator (written and verbal) Problem-solver who brings solutions, not just problems Positive, team-focused attitude that builds culture Detail-oriented with high standards for accuracy

Keywords:

Catering Coordinator, Administrative Assistant, Office Manager, Catering Sales, Event Coordinator, Customer Service, Operations Support, Restaurant Administration, Chick-fil-A, Hospitality, Food Service, Catering Delivery, Administrative Support, Team, Scheduling, Fast-Paced Environment, Process Improvement, Systems Development, Guest Experience, Clemson Jobs, Seneca Jobs, Office Coordinator Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay:

$16.00 - $18.00 / hour

Benefits:

Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Referral program Employee discount Paid training

Other Job Type:

fulltime

Education:

No education required Work location: On-site