Catering Specialist

Catering Specialist Leeann Chin, Inc - 3.1 Edina, MN Job Details 15 hours ago Qualifications Deal closing Customer communication Microsoft Excel Customer relationship building Microsoft Outlook Sales analytics & reporting tools Networking through cold outreach Client relationship development Client database systems Hospitality industry experience Sales management systems proficiency Initial Contact (sales skills) CRM system proficiency Outbound calling Closing sales leads Sales automation technologies Full Job Description Position Overview The Catering Specialist reports to the Director of Corporate Catering & Sales. In this role, you will be a key driver in expanding our catering footprint and ensuring our guests receive the "saucy, glossy," and fresh experience Leeann Chin is known for. In this role, we are looking for a high-energy professional with a passion for great hospitality who is eager to help build the business.

Essential Functions & Key Responsibilities Sales & Outreach:

Support daily catering and delivery operations through proactive sales activities, direct outreach, and lead generation to grow the Leeann Chin brand.

Account Management:

Engage with corporate clients to identify opportunities, create tailored proposals/contracts, and execute closing strategies.

Operational Synergy:

Collaborate with the Director, Assistant Director and Delivery Team to ensure seamless execution from order to front door. Build strong relationships with store-level operations to ensure brand standards are met.

Performance Tracking:

Utilize CRM platforms, Outlook, AI, and modern digital tools to manage client data, maximize strategic planning, and meet sales metrics.

Project Support:

Lead or assist in local store marketing and or special community-focused initiatives or brand projects as assigned by leadership. Schedule Monday through Friday , 9:00 am to 5:00 pm (Standard Business Hours) with alternating on-call weekends.

Requirements:

Required Knowledge, Skills & Competencies Sales Drive:

High-level of comfort with cold calling, relationship building, and closing business opportunities.

Experience:

Minimum 2 years of current sales or high-volume hospitality experience.

Communication:

Excellent oral and written communication skills with a "guest-first" mentality.

Tech Savvy:

Proficient in Microsoft Office (Excel, Outlook) and a quick learner of CRM software and digital sales tools.

Precision:

Highly detail-oriented with strong analytical and time-management skills; able to meet deadlines in a fast-paced environment.

Integrity:

A results-oriented individual who represents themselves and the brand with the highest level of professionalism.

Adaptability:

Works well under pressure and is able to take direction while also working independently to solve problems.