Clerk-Recorder-Assessor Specialist I

Do you have clerical and customer service experience? If so, bring your skills to the County of Sonoma's Clerk-Recorder-Assessor's Office for a rewarding career in public service. Join the team as Clerk-Recorder-Assessor (CRA) Specialist I! Starting salary up to $33.57/hour ($70,064/year) and a competitive total compensation package!

• This CRA Specialist I position is the entry-level, customer-facing position in the Clerk-Recorder-Assessor department and is a 100% in-person office position working Monday-Friday, 8AM
• 5PM. The Clerk-Recorder-Assessor is recruiting to fill a Clerk-Recorder-Assessor Specialist I
• Time-Limited position that is currently funded through June 30, 2027.

As a CRA Specialist I, you will receive on-the-job training and: Provide a variety of customer service support in-person while addressing competing priorities on the phone, in writing, and via email Assist in issuing vital records, marriage licenses, performing marriage ceremonies, filing Fictitious Business Name statements, Notary Public registrations, other professional registrations, and various other filings Perform cashiering services and accounting for payments from customers Provide clerical and technical support to the Clerk-Recorder-Assessor department Work independently and as a team with co-workers As you gain knowledge and experience as a CRA Specialist I, there are professional growth opportunities to promote into the CRA Specialist II position. As the ideal CRA Specialist I candidate, you will possess many of the following: Significant clerical experience delivering customer service support in an office environment A commitment to exemplary customer service support The ability to work independently and exercise sound judgment Meticulous attention to detail and the capacity to focus on complex work, tasks, and projects in a fast-paced environment with frequent interruptions Some experience working with laws, regulations, policies, procedures, and/or legal property documents Strong Microsoft Office skills, including Outlook, Word, and Excel What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits

• including: Salary Advancement
• A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement
• With time and good performance, the opportunity for advancement to CRA Specialist II ($30.08
• $36.56/hour) Paid Time Off
• Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions
• 100% premium contribution for the majority of employee-only and employee + family health plan options Post-Retirement Health Reimbursement Arrangement
• County contributions to help fund post-retirement health insurance/benefits Retirement
• A pension fully integrated with Social Security Paid Parental Leave
• May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Additional Benefits
• Excellent dental, vision, disability, life insurance, employee assistance program, professional development, and more Student Loan Debt Relief
• County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education
• Salary is negotiable within the established range.

Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. Application submissions require the Supplemental Questionnaire be completed.

Experience and Education:

Any combination of education, training, and experience which would likely provide the required knowledge and abilities listed. Normally, this would include one year of full-time clerical experience in an office environment providing customer service.

License:

Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. The position advertised on this announcement does not require possession of a valid California Driver's License.

Working knowledge of:

English grammar, vocabulary, spelling, punctuation, and composition.

Some Knowledge of:

basic real estate practices; general clerical and office practices and procedures; word processing and other data processing programs used in business offices.

Ability to:

learn to perform responsible support and customer service work with accuracy and speed; provide varied, confidential, and responsible work requiring the use of tact and discretion; learn and understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities; learn, explain, and apply office policies and procedures; apply, explain, and ensure compliance with applicable federal, state, and local policies, procedures, laws, and regulations; respond to and effectively prioritize multiple phone calls, in person traffic, and other requests/interruptions; follow oral and written instructions and communicate effectively orally and in writing; understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; gather, organize and evaluate information; accurately prepare and maintain forms and records; learn to use microfiche and microfilm readers, computers, typewriters, calculators, and other office equipment; organize, maintain, and update database and records systems; make accurate arithmetic; learn to enter and retrieve data from a computer with sufficient speed and accuracy; react calmly and professionally in emergency, emotional, and/or stressful situations; maintain high personal standards of ethics and integrity; interact effectively with persons of different social, economic, and ethnic backgrounds; learn to operate and maintain computer equipment and specialized software applications programs; use English effectively to communicate in person, over the telephone, and in writing; work independently in performing assignment and in resolving problems and deviations; learn to use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; work effectively and courteously with co-workers, other agencies, and the general public. Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. Application submissions require the Supplemental Questionnaire to be completed. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination ( weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate's personal information that could potentially influence or bias the scoring process. Personal information includes the applicant's name, former last name, address, phone number, email, driver's license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. Additional Information A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to candidates. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. How to Apply Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be received by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst:

JT HR Technician:

PPB