Client Service Coordinator

Job Overview We are seeking an energetic and detail-oriented Client Service Coordinator to join our dynamic team. In this vital role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and efficiency. Your proactive approach will help foster strong relationships, streamline administrative processes, and enhance overall client satisfaction. This position offers an exciting opportunity to contribute to a vibrant office environment while utilizing your exceptional organizational and communication skills. Responsibilities Greet clients and visitors at the front desk with a warm, professional demeanor, providing excellent customer service. Manage multi-line phone systems, directing calls accurately and courteously while maintaining phone etiquette. Assist with appointment scheduling, directing flow of questions/concerns appropriately. Knowledge of office equipment such as printers, scanners, and fax machine by providing administrative support such as copying, faxing, and emailing. Proven experience preferably within veterinary medicine or professional services setting, and a full understanding of client workflows and confidentiality standards. Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), use of cloud based medical record system( we use Sheperd). Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment. Strong time management skills with the ability to prioritize tasks and meet deadlines consistently Be able to feel comfortable around animals, though the contact will be minimal, you will be handling patients in the lobby setting, i.e. getting patients on the floor scale, bringing them into the exam rooms, and occasionally helping clients to and from their vehicles. Join us as a Client Service Coordinator and become a key contributor to delivering outstanding service .

Pay:

$17.00 - $20.00 per hour

Work Location:

In person