Client Services Assistant/Front Office

We are looking for an experienced and dependable Administrative Assistant to support a boutique law firm in Lutherville, Maryland. This position serves as a key point of contact for clients while providing day-to-day administrative support that helps attorneys and staff stay organized and responsive. The ideal candidate brings strong judgment, excellent communication skills, and a thoughtful approach when assisting clients, including older individuals and families managing sensitive matters.

Responsibilities:

• Welcome clients and visitors, creating a courteous and attentive first impression for everyone entering or contacting the office.
• Coordinate meetings, appointments, and deadline tracking to keep attorney calendars and estate-related matters on schedule.
• Communicate with accountants, financial advisors, and other outside contacts to support client service and case progression.
• Assist with probate-related documents and correspondence, including interactions with the appropriate wills and estate offices.
• Prepare billing materials, record payments, and help with routine deposit processing in an accurate and timely manner.
• Provide administrative support for trust tax return workflows and related payment activities.
• Maintain organized records by updating task trackers, monitoring deadlines, and managing document inventories.
• Process incoming mail and digital files by scanning, sorting, and filing materials for easy access and retention.
• Support office operations through supply management, daily opening and closing duties, and periodic file review and cleanup.