Client Services Manager

BAYADA is seeking a confident, solutions-oriented Client Services Manager for our Blue Bell, PA Habilitation Office . This role is ideal for someone who can think independently and lead with sound judgment in a fast-paced environment. We are looking for a strong operator who knows how to solve problems, hold boundaries, and keep services moving forward. Responsibilities Coordinate day-to-day client services and staffing needs Manage urgent scheduling issues and changes in the field Partner with office and field teams to support high-quality service delivery Build strong relationships with clients, families, staff, and community partners Monitor caseload performance, authorizations, and key operational metrics Address challenges directly, make decisions independently, and drive solutions Qualifications Bachelor's degree Strong communication, judgment, and decision-making skills Experience in service coordination, staffing, operations, healthcare, home care, or another fast-paced people-focused setting preferred IDD experience preferred, but not required Supervisory or leadership experience is a plus Strong computer skills required What sets the right candidate apart Teachable and open to feedback Able to operate independently without constant direction Calm under pressure and effective in difficult situations Focused on accountability, problem-solving, and follow-through Why BAYADA Weekly pay Monday-Friday schedule Strong local office culture Growth opportunities The support of a mission-driven organization built on compassion, excellence, and reliability If you're a strong communicator and problem solver who wants to grow into a meaningful leadership role, we'd love to connect. As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here . BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.