Clinic Patient Admissions Representative

Do you enjoy helping others and creating a welcoming experience for patients? Mount Ayr Medical Clinic is seeking a Patient Admissions Representative to join our team and serve as the first point of contact for patients accessing care. In this role, you will play an important part in the patient experience by providing exceptional customer service, assisting patients with registration and scheduling, verifying insurance information, and ensuring patients feel welcomed and supported from the moment they arrive. If you are organized, detail-oriented, and passionate about helping people, we would love to hear from you! Monday - Friday schedule | 8:30 AM - 5:00 PM No weekends No holidays What You'll Do As a Patient Access Representative, you will: Greet patients and visitors with professionalism, compassion, and excellent customer service Register patients for clinic appointments and outpatient hospital services including lab, radiology, surgery, and specialty clinics Collect and verify patient demographic, insurance, and billing information Verify insurance eligibility and assist patients with registration-related questions Schedule appointments and coordinate follow-up visits Collect co-pays and payments at time of service Answer incoming calls and direct inquiries to the appropriate department Scan and maintain patient documentation in the electronic medical record system Support front office operations and ensure an efficient patient check-in and registration process Help create a positive experience for every patient and family member who visits our facility Why Join Ringgold County Hospital? At Ringgold County Hospital and Mount Ayr Medical Clinic, our team members make a difference every day by serving patients and families in our community with compassion and excellence.

We offer:

Competitive pay and benefits A supportive team-oriented work environment Opportunities for growth and development A meaningful opportunity to serve your local community A workplace committed to quality patient care and service excellence Qualified candidates will have: High School Diploma or GED required Previous customer service, receptionist, medical office, or healthcare registration experience preferred Knowledge of insurance, Medicare, Medicaid, or medical billing preferred Strong computer and data entry skills Excellent communication and interpersonal skills Ability to multitask in a fast-paced environment Strong attention to detail and commitment to accuracy Ability to maintain confidentiality and comply with HIPAA regulations

Benefits Health Insurance:

Coverage for medical, dental, and vision care. Paid Time Off (PTO) Health Savings Accounts (HSAs) / Flexible Spending Accounts (FSAs): Accounts for employees to set aside pre-tax money for medical expenses.

IPERS:

a pension plan for public employees in Iowa. Employee Assistance Programs (EAPs): Confidential counseling and referral services for work-life issues.

Tuition Reimbursement:

Assistance with education costs or professional certification.

Professional Development:

Access to training, conferences, or mentorship programs.

Life Insurance:

Provides a death benefit to beneficiaries.

Disability Insurance:

Short-term and long-term coverage for illness or injury. Accidental Death & Dismemberment (AD&D)

Insurance:

Pays benefits in case of accidents resulting in death or disability. Ringgold County Hospital RCH is an affiliate of MercyOne. Services provided by our 16-bed critical access hospital have expanded far beyond inpatient care. We now provide same-day outpatient surgeries, infusion therapy, cardiopulmonary rehab, physical therapy, sleep studies, medical imaging, and more. The hospital also owns and operates the Ringgold County Ambulance Service and the Mount Ayr Medical Clinic. We also regularly host specialty outpatient clinics, so our patients have access to the specialist care they need, when and where they need it. We are continually adding new services and equipment as resources permit, so we can continue to serve as your partner in health. Mount Ayr Medical Clinic is our rural health clinic located within Ringgold County Hospital. The current facilities were built in 2009 and features modern, large, and spacious. The physicians at Mount Ayr Medical Clinic treat patients of all ages between the hours of 7 am and 5 pm, Monday through Friday. The clinic also functions much like an urgent care facility, treating those without life-threatening symptoms but who require immediate medical attention. Community Mount Ayr is located near the Iowa - Missouri border and is the county seat of Ringgold County, Iowa. Surrounding communities include Diagonal, Kellerton, Tingley, Ellston, Beaconsfield, Redding, Delphos, Maloy, Sun Valley Lake, and Benton. Ringgold County is a popular destination for hunters and anyone who enjoys the outdoors. Local parks, museums, and lakes provide a wide range of recreational opportunities. In the Mount Ayr area, you can fish, boat, cross-country ski, run trails, and more. The City of Mount Ayr welcomes you to explore the Lucky Lanes bowling alley, Princess Theater, Judge Lewis Park and its outdoor swimming pool, Mount Ayr Golf & Country Club, and several county parks. There are many shops and restaurants that appeal to a variety of tastes and interests located close to the town square business district. To ensure compliance with our company policies and regulatory requirements. Successful completion of a drug and alcohol screen is a mandatory condition of employment. Ringgold County Hospital is an Equal Opportunity Employer.

Notice of Availability of Assistance Services Notice of Availability of Language Assistance, Auxiliary Aids and Accessibility Services English:

If you speak a language other than English, language assistance services are available to you free of charge. Call 1-641-464-3226.