Clinical Operations, Analyst
Job
Cardinal Health
Remote
$63,825 Salary, Full-Time
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Job Description
- _What Clinical Operations contributes to Cardinal Health_
- Clinical Operations is responsible for providing clinical specialties support and expertise in the areas of advice and consulting, research and patient care to internal business units and external customers.
- Responsibilities
- Operational & Infusion Workflow Support
- + Support end-to-end infusion workflows, including referral intake, scheduling coordination, benefits verification, prior authorization support, and documentation tracking + Serve as an operational liaison between pharmacy operations, nursing teams, reimbursement, and account management to ensure seamless execution of infusion services + Monitor infusion work queues and assist with issue resolution to prevent delays in patient access to therapy + Identify gaps, inefficiencies, or bottlenecks in infusion workflows and recommend process improvements •Data Analysis & Reporting•+ Track and analyze infusion-related metrics, including referral volumes, turnaround times, payer trends, site-of-care utilization, and operational performance + Develop and maintain routine and ad hoc reports to support leadership, account management, and client reporting needs + Assist with data validation and accuracy across infusion systems, dashboards, and reporting tools + Support performance assessments, operational reviews, and client-facing analytics as needed •Payer & Reimbursement Support•+ Assist with benefits investigation and authorization workflows for infusion therapies, working closely with reimbursement teams + Support payer-related inquiries, denials tracking, and escalation workflows + Help identify trends related to payer requirements, authorization timelines, and reimbursement challenges •Process Improvement & Compliance Support•+ Participate in process improvement initiatives to enhance infusion efficiency, compliance, and scalability + Support documentation and data needs related to audits, performance assessments, RFIs, and plans of correction + Assist in maintaining alignment with internal policies, SOPs, and regulatory requirements impacting infusion services •Collaboration & Communication•+ Partner with pharmacists, nurses, account managers, and leadership to support operational and strategic infusion initiatives + Communicate clearly and professionally with internal stakeholders regarding infusion status, issues, and trends + Provide operational insights and recommendations to support decision-making and service optimization •Preferred Qualifications•+ Experience in infusion pharmacy, specialty pharmacy, or site-of-care operations, + Familiarity with benefits investigation, prior authorization, and payer workflows for infusion therapies + Experience supporting performance assessments, RFIs, client reporting, or operational audits + Knowledge of limited distribution drugs (LDDs) or specialty infusion products + Experience with pharmacy management systems, referral platforms, or healthcare data systems •_Qualifications_•+ 0-2 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Bachelor's degree in healthcare administration, business, data analytics, life sciences, or a related field, or equivalent relevant experience + 2+ years of experience in healthcare operations, pharmacy operations, infusion services, or patient access/reimbursement support + Strong analytical skills with the ability to interpret data, identify trends, and translate findings into actionable insights + Proficiency with Microsoft Excel and other reporting or data analysis tools + Experience working in cross-functional healthcare environments with clinical and non-clinical stakeholders + Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment •_What is expected of you and others at this level_•+ Applies basic concepts, principles and technical capabilities to perform routine tasks + Works on projects of limited scope and complexity + Follows established procedures to resolve readily identifiable technical problems + Works under direct supervision and receives detailed instructions + Develops competence by performing structured work assignments Anticipated hourly range: $26.
No Benefits:
Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs Application window anticipated to close: 06/22/2026- if interested in opportunity, please submit application as soon as possible.
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