Collections Supervisor

Join a powerful company with empowered associates!

Collections Supervisor Primary Responsibilities:

• Manage the collections process
• Counsel customers to gain timely lease/merchandise renewals
• Confirm customer identification, collect money and obtain customer signatures on lease agreements
• Contact customers who have not renewed merchandise agreements
• Monitor customer payment history and habits and make recommendations to support the customer to ownership
• Maintain customer contact over the phone and through home visits
• Update customer information and maintain accuracy
• Achieve monthly account goals
• Review and close lease agreements with customers
• Act as a key holder as necessary
• Facilitate returns in collaboration with General Manager
• Clean and certify merchandise in the cleaning station for all merchandise personally returned

Collections Supervisor Qualifications/Requirements:

• High energy, competitive leader
• Two years of retail, restaurant, or related management experience
• Ability to relocate desired
• Excellent interpersonal relationship skills for daily customer contact
• Strong telephone manners
• Neatly groomed, professional appearance
• Valid driver's license
• Strong technical skills or working knowledge of electronic products
• Routinely lifting, loading, and "dollying" merchandise 50-300 pounds
• Satisfactory MVR (driving record), D.

O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing

Collections Supervisor We Offer:

• Extensive Training Programs and Excellent Potential for Upward Mobility
• 5 day work week with ALL Sundays off!
• Hourly wage + Bonus & Commission opportunities
• Dental, Vision, & Life Insurance benefits
• Matched 401K plan after 1 year
• Paid Time Off
• Paid Holidays
• Employee Purchase Discounts
• Referral Program Aarons is an equal opportunity employer

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Life insurance Paid time off Vision insurance Application Question(s): Are you at least 21 years of age?

Experience:

Customer Service:

1 year (Preferred)

Retail Management:

1 year (Preferred)

Collections:

1 year (Preferred)

Work Location:

In person