Contact Representative

Job Listing ID:

4494731

Job Title:

Contact Representative Application Deadline:

Open Until Filled

Job Location:

Lakeview

Date Posted:

05/19/2026

Hours Worked Per Week:

Not Provided Shift:

Not Provided Duration of Job:

Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)

Job Summary:

Summary Explore a new career with the BLM - where our people are our most precious resource. This position is located in Lakeview, OR. We expect to fill many vacancies. This is a temporary appointment. Appointment to this position will not convey permanent status and will be for a period not-to-exceed 1039 hours in a service year. Responsibilities Responsible for disseminating factual information to the public on multiple resource management programs and services. Responds to inquiries concerning such matters as land status and ownership, land sales, timber sales, mining claims, permits, rights of way, and/or grazing permits. Conducts research necessary to respond to written or in-person inquiries, and, when appropriate, refers complex technical inquiries to the proper resource specialist or other agencies. Explain rules, policies, and procedures to members of the public and work to persuade contacts to cooperate. Sells documents, maps, books, records, and various permits such as firewood and vegetative, Recreation passes/permits and other similar permits and materials. Designated as a cashier/collection officer and is accountable for funds collected. Orders and maintains inventories of products for publication for sale and public distributions. Performs general office clerical work as assigned, such as travel; time and attendance; mail collection and distribution; answering phones and routine calls; etc. and other duties as assigned. Requirements Conditions of Employment Qualifications In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience. GS-5: At least one (1) year of specialized work experience equivalent to the GS-04 grade level (or equivalent) in the Federal Service (or private or public sectors) performing most or all of the following: (1) Providing written and oral information to the public on the mission and role of BLM, recreational opportunities, wild horse and burro adoptions, map purchases, area archeology and area history; (2) Responding to inquiries concerning such matters as land status and ownership, land sales, timber sales, mining claims, oil and gas leases and permits, rights of way, and/or grazing permits; (3) Assisting the public in determining land ownership and provides information by referencing Master Title Plats, Land Status Records and current mining claim microfiche; (4) Conducting research necessary to respond to written or in-person inquiries, and, when appropriate, refers complex technical inquiries to the proper sources of information; and (5) Researching requests for copies of documents, I.e., patents, plats, serial register pages and other related materials. OR Successful completion of four years of higher education above high school OR A combination of experience and education to meet total experience." GS-06: At least one (1) year of specialized work experience equivalent to the GS-05 grade level (or equivalent) in the Federal Service (or private or public sectors) performing most or all of the following: (1) Applying substantial knowledge and background on the mission and role of BLM to research and respond to a variety of complex inquiries concerning such matters as land status and ownership, land sales, timber sales, mining claims, oil and gas leases and permits, rights of way, and/or grazing permits; (2) Assisting customers by researching and copying case file folder, including mater tile plats, historic indexes, survey records, and patents; (3) Researching legal documents and preparing written responses or furnishing printed material related to land, mineral, mining claim recordation and recreation inquiries; (4) Providing legal copies of official records and documents for court proceedings or for filing with other government agencies; and (5) Ensures documents are accurate and complete and a...

Job Classification:

Customer Service Representatives Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation

Salary:

Not Provided Job Requirements

Experience Required:

 See Job Summary

Education Required:

None

Minimum Age:

N/A Gender:

N/A