Coordinator I, Operations

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.
At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it. Purpose Position is responsible for administering field operations activities related to scheduling MDT workload as appropriate, resolving measurement errors, receiving and scheduling construction and basic administration functions and coordinating maintenance orders. Accountabilities Monitors, controls and reschedules MDT workload as appropriate; read all system generated reports and makes preparations for next day operations.
Generates reports on completed, closed, cancelled and aging service orders.
Efficiently dispatches services orders and work orders to operations staff based on schedules provided by Supervisors.
Provides general administrative support within Operations.
Monitors, schedules, and processes ITRON meter reading routes as needed, serve as a backup to Meter Data Coordinator. Assign priorites to calls and schedules orders for appropriate personnel.
Works closely with Operation Supervisors to add controls within the locate process. May prepare, distribute and maintain daily line locates.
Generates and maintains various logs and reports on a daily, weekly and monthly basis.
Investigates measurement erros and coordinates adjustments.
Assists personnel by communicating pertinent data and other information related to various situations.
Other duties as assigned.
Education and Experience High school diploma or equivalent; associates degree preferred.
Minimum of two experience in customer service or closely related field will be considered; utility experience a plus.
Requires the ability to communicate with internal and external customers in order to obtain and/or provide basic facts using by phone, email, and letter.
Requires the ability to perform basic mathmatical skills (add, subtract, multiply, and divide).
Requires proficient computer skills for data entry, reporting, reference and/or retrieval of tasks.
Requires proficiency in Microsoft office (Excel, Outlook, and Word).
What We Offer As a valued member of our team, you will enjoy competitive pay that reflects your skills and experience. You will also have access to a comprehensive benefits package that includes: Medical, Dental, and Vision coverage & a 401K plan with a 5% match, effective day one
Annual bonus and merit increase eligibility
Life insurance and short-term & long-term disability
Employee Stock Purchase Program Free Employee Assistance Program & Headspace account
3 weeks of vacation, paid sick days, 12 paid company holidays, & 3 paid volunteer days Tuition reimbursement, professional development opportunities, & reimbursement for certification costs
Reward & recognition programs, service awards, a great company culture, and a collaborative & flexible work environment
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged - Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our "Think Global, Act Local" business model. We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person's unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.