Counter Sales Associate - Masonry Supply

We are seeking a friendly, organized, and customer-focused Counter Sales Associate to join our Masonry & Building Products Supply team. This role is the first point of contact for our customers and is crucial for providing exceptional service, processing orders accurately, and supporting the day-to-day operations of the yard. The ideal candidate has experience in building materials or construction supply sales, strong communication skills, and a practical understanding of masonry products.

Key Responsibilities:

Greet customers in a professional and courteous manner, both in-person and over the phone. Provide product knowledge and recommendations on masonry supplies, concrete products, hardscaping, tools, and materials. Accurately process sales transactions, invoices, and quotes using the POS system. Assist customers with order placement, delivery scheduling, and special requests. Maintain inventory accuracy by performing stock checks and assisting with receiving and restocking deliveries. Strategic reordering of inventory. Maintain up-to-date knowledge of promotions, pricing, and industry trends. Negotiate pricing on behalf of company. Keep the counter and surrounding areas stocked, clean, organized. Collaborate with yard staff to ensure customer orders are prepared correctly for pickup or delivery. Handle customer complaints or issues professionally, escalating to management as needed.

Qualifications:

Previous experience in construction materials, masonry supply, hardscaping, or building products sales preferred. Strong customer service and communication skills. Basic computer literacy; familiarity with POS systems and inventory management software is a plus. Ability to work in a fast-paced, physically active environment. Ability to lift moderate weight (up to 50 lbs) and operate yard equipment if needed. Strong attention to detail and organizational skills.

Working Conditions:

Work is primarily in an indoor environment. Some lifting and manual handling of masonry products may be required. Peak Monday

• Friday 6:00
• 5:00, Saturday 6:00
• 12:00 (Peak Season) Hours decrease minimally during winter.

Compensation:

Competitive hourly wage / salary, based on experience. Benefits package (if applicable).

Pay:

$22.30

• $28.

98 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance

Work Location:

In person