Crew Leader

Position TitleLead Mover / Crew LeadEmployment TypeEmployee (Hourly)Pay Range$22$25/hour (Pay may increase based on experience, leadership, and licensing qualifications)Core ResponsibilitiesCrew LeadershipLead and supervise moving/labor crews during jobsAssign tasks and maintain workflow efficiencyEnsure employees follow company safety procedures and policiesMaintain professionalism and accountability on job sitesClient CommunicationServe as the primary on-site contact for clientsConduct pre-job walkthroughsConfirm scope of work and report any changes or issuesMaintain professional customer service standards throughout each jobHousehold Goods HandlingSafely load, unload, move, and secure household goods and furnitureEnsure proper use of dollies, straps, blankets, and moving equipmentProtect customer property, floors, walls, and belongings during serviceSafety & ComplianceEnforce proper lifting and safety proceduresReport accidents, injuries, damages, or incidents immediatelyAssist in maintaining compliance with operational and transportation standards associated with Pennsylvania household goods carrier operations Documentation & Operational DutiesComplete job sheets/work orders accuratelyTake before-and-after job photos when requiredTrack crew arrival/departure timesVerify completion of services and client sign-offVehicle & Equipment OversightEnsure moving equipment is used properly and safelyHelp maintain organization and cleanliness of trucks/equipmentReport damaged or unsafe equipment immediatelyPreferred QualificationsPrior moving, labor, warehouse, logistics, or transportation experience preferredLeadership or crew supervision experience preferredAbility to lift 75+ lbs repeatedlyStrong communication and problem-solving skillsReliable transportationAbility to work flexible hours, including weekends when neededPreferred Qualities for PUC/Operational GrowthBecause the company intends to pursue and maintain Pennsylvania household goods carrier compliance, preference may be given to candidates with:

Prior experience working for licensed moving companiesKnowledge of professional moving proceduresExperience with crew management and customer-facing operationsSafety-focused work history Physical RequirementsFrequent lifting, pushing, pulling, and carryingAbility to stand/walk for extended periodsAbility to work in varying weather conditions and environmentsAbility to safely navigate stairs, tight spaces, and loading areasAdditional ExpectationsEmployees in this role are expected to:

Arrive on time and prepared for scheduled jobsMaintain a professional appearance and attitudeRepresent the company positively at all timesPrioritize safety, communication, and customer satisfactionReporting StructureReports directly to:

Founder & Operations CoordinatorSupervises:

Moving LaborersHelpers/Crew Members recblid 8ou57q0xk3cbavpvf3kdhhvt8n6w1t Not Specified