Crew Member

CREW MEMBER REPORTS TO

General Manager (Shift Lead when GM not in store)

SUMMARY OF RESPONSIBILITIES

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: solid relationships, playing to win, creative spirit, and living better. If you are smart, have integrity, drive, and enthusiasm, you would be a great Tropical Smoothie Café Crew Member.

ESSENTIAL FUNCTIONS

Prior to working on the café floor, successfully complete the Café Basics Training Program. Interacts with other crew members and customers using 'Tropitude' (Tropitude is our "mojo" and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere.) Delivers 'Unparalleled Hospitality' to each customer that visits our café. Works well with the TSC Team. Treats members of the team with respect. Prepares ingredients for our food and smoothies following the recipes with correct measurements. Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes' standards. Use correct measurements to ensure food costs are controlled and the customer receives the food to TSC standards. Follows the steps to operate the register including greeting the customer, taking customer orders, repeating orders back, accurately handling cash, and being responsible for the drawer. Uses sanitation practices to handle and prepare food. Sets up, monitors and keeps clean the food, smoothie, prep and back of house workstations. Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe. All cleaning responsibilities are the responsibility of every employee. Performs cleaning responsibilities that are required for each shift, including daily and weekly deep cleaning tasks. Follows all safety and security policies set by the brand. Perform any additional tasks necessary to run the café and provide positive customer experience.

REQUIRED EXPERIENCE

Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

Continuous standing and walking throughout the duration of each shift. Bending, lifting and carrying up to 50 pounds to perform duties like stocking, refilling ice, or taking out trash. Constant face-to-face interactions with crew members and customers. Safely navigate in a fast-paced cafe environment. Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

Most shifts are between four and eight hours, but this may vary. Crew Members can expect to have some early mornings, late evenings, weekend, and/or holiday hours. Comply with all State and Federal labor laws, including crew member breaks. Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift. Fun, fast paced, upbeat environment with no fryers!

Job Type:

Part-time Pay:

$11.67 - $13.73 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person