Customer Account Administrator - Inventory Control
Job
Suburban Propane LP
Minoa, NY (In Person)
$41,387 Salary, Full-Time
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Job Description
Overview We are currently looking for a Customer Account Administrator to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Account Administrator, you will be responsible for performing detailed administrative and operational functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do. Responsibilities
- Provide high levels of customer account management by properly setting up and maintaining account information and data
- Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
- Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
- Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
- May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs
- Monitor and maintain accurate inventory levels
- Reconcile inventory counts
- Investigate and resolve inventory discrepancies (shortages, overages)
- Track incoming and outgoing shipments to verify accuracy
- Posting of driver delivery batches
- Maintain compliance with company policies and safety standards
- Assist with demand forecasting and inventory planning
- Prepare reports on inventory levels, usage, and variances Why join the Suburban Propane team?
- $20.50 an hour (dependent on experience) This position may be eligible for overtime pay based on business needs. Qualifications
- Minimum of 2 years of experience in a customer service or accounting role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
- Experience in inventory control
- Familiarity with inventory software (SAP)
- Strong attention to detail and organizational skills
- Basic math and data analysis skills
- Basic understand and working knowledge of Microsoft Excel
- Ability to work independently and as part of a team
- Strong problem-solving and communication skills Suburban Propane Partners, L.
- showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares
- highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane
- promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives.
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