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Customer Care Representative

Job

Orange County Sportsplex

Hillsborough, NC (In Person)

$35,100 Salary, Part-Time

Posted 1 day ago (Updated 10 hours ago) • Actively hiring

Expires 6/12/2026

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Job Description

Customer Care Representative Basic Responsibilities
  • Greet and Welcome Guests at 1 of 2 main entrance desk. You will be the "face" of the company for all visitors and will be responsible for the first impression we make.
  • Assist members with various questions concerning the facility and/or services provided.
  • Answer all incoming calls and redirect them or take messages.
  • Check, sort and forward voicemails/emails.
  • Keep updated records and files.
  • Collaborate with staff members to maintain a clean and safe environment and maintain a well organized front desk.
  • Process cash and credit payments rapidly and accurately.
  • Enter data promptly and efficiently.
  • Effectively communicate with both customers and management to maintain excellent customer service.
  • Take on other duties as assigned. Requirements
  • Must be able to work early mornings (5:30am) and weekends
  • High School diploma or GED required, Associated Degree preferred
  • Knowledge and experience with use of cash register and computers
  • Customer service experience
  • Strong communication skills
  • Good organizational and multi-tasking abilities
  • Excellent work ethic Compensation
  • Competitive wages. Commensurate with experience.
Platinum Sportsplex Membership Job Type:
Part-time Pay:
$16.75 - $17.00 per hour
Work Location:
In person

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