Customer Quality Engineer

Customer Quality Engineer Qnity Hayward, CA Job Details $111,580 - $175,340 a year 18 hours ago Qualifications Statistics Customer communication Defect resolution root cause analysis Quality control statistical data analysis Statistical Process Control Formulation chemistry Technical Proficiency Customer complaint resolution Full Job Description Are you looking to power the next leap in the exciting world of advanced electronics?

Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. AtQnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us. Qnity Advanced Cleans and Slurry Technologies has an exciting and challenging opportunity for aProduct Quality Engineer The Product Quality Engineer (PQE) is responsible for ensuring the product performance and product quality information meets or exceeds customer expectations.

The PQE monitors the manufacturing processes and improves the process and material controls necessary to maintain consistent product performance.

The position requires knowledge of raw material& product characterization, formulation design, and manufacturing processes. The PQE must be able to communicate quality information clearly to customers to support the business. The candidate is expected to use statistical methods to ensure that product quality is maintained. This includes use of FMEA to identify quality risks along with SPC to ensure process control. The candidate is expected to be able to lead quality troubleshooting using root cause investigation techniques and develop effective corrective and preventive actions to resolve quality issues and prevent recurrence. This role is critical to the success of our business in an environment of ever-increasing customer expectations regarding product quality. The successful candidate will work with R Scientists, Raw Material Engineers, Analytical Chemists, Process Development Engineers, and Manufacturing Engineers to accomplish their objectives.

Key Responsibilities:

Implement appropriate quality controls for specific products - implement specifications, control limits& trend rules in SPC software. Review intermediate& product control charts as part of the PCS (Process Control System) process. Investigate trends in product data, determine root cause,& implement corrective or improvement actions. Investigate& resolve out-of-control product parameters with batches in production Lead Material Review Board meetings for product issues. Perform internal quality audits. Prepare qualification plan for changes led by quality team; help design qualification plan for changes owned by other functions. Investigate and resolve customer quality and performance complaints Respond to customer requests regarding specification improvements and information on product manufacturing process (control plans, process flow, quality systems, etc).

Requirements:

Degree in Chemical Engineering, Chemistry, or Materials Science. Demonstrated ability to solve problems of a technical nature Experience using statistical techniques such as Statistical Process Control (SPC), Measurement Systems Analysis (MSA), and Failure Mode& Effect Analysis (FMEA) to improve processes.

Preferred Qualifications:

Minimum of 5 years of experience in at least one of the following areas: quality engineering, formulation development, analytical science, statistics, process engineering, chemical manufacturing, semiconductor manufacturing. Experience working with customers and/or suppliers to resolve challenging technical problems under tight deadlines. Experience using formal problem-solving techniques (8D, FMEA, fishbone, 5 why, etc.) is desired. Experience with statistical software, such as JMP. Strong verbal and written communication skills along with strong attention to detail. #LI-LA1 #Hayward,CA #On-site Join ourTalent Community to stay connected with us! Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. Qnity offers a comprehensive pay and benefits package. To learn more visit theCompensation and Benefits page. We use Artificial Intelligence (AI) to enhance our recruitment process. The Pay range for this role is $111,580.00 - $175,340.00 Annual How Base Pay is

Determined:

Qnity has job leveling frameworks that help organize roles based on progressive levels of responsibility, proficiency and qualifications. Each role has an associated pay range (or an established pay rate for some roles) based on the competitive market in each country where we operate. Each individual's pay is based on a variety of factors, including their role and the associated pay range for that role, their geographic location (i.e., country, state, metropolitan area), as well as their skills, experience, education and certifications, and performance.