Customer Service Associate - Plano, TX

The UPS Store is currently seeking for a mature professional candidate with excellent communication skills, who enjoys working with customers and is good with multitasking and has a strong sales background with a sales mindset. The ideal candidate must be able to work 25-30 hours a week, understands and delivers world class customer service to our customers. Take ownership of the customer's needs and up-sell and cross-sell solutions from our Product and Services offerings Looking for shifts 8:00 am

• 2 pm, 2:00 pm
• 8:00 pm, Alternate Saturdays 10 pm
• 4 pm and alternate Sundays 10 am
• 3 pm Responsibilities include: Assisting customers in making copies/prints, shipping and selling all products and services offered.

Learn and operate our Point of Sale (POS) software and Counter Manifest System (CMS). Resolve everyday Customer Service issues. Answering phone calls. Up-selling and cross-selling. Must be good at multitasking, organized and detail oriented. Have excellent work ethics Maintaining cleanliness in the store. Follow rules and regulations set by your manager. Cooperate in the fulfillment of Saturday's work schedule. Willingness to become a public notary. Other requirements might be added by your manager. Be able to lift up to 50 lbs.

PRINT PROFICIENCY

(Adobe, graphic designing and illustrator, Canva are a huge plus)

Required Skills:

Basic Computer skills, Understanding of operating copiers, ability to multi task and provide world class customer experience to our customers. PLUS for the job

• Advanced printing skills, Spanish speaking , prior work experience at Fedex/office Depot/The UPS Store, entry level experience with indesign/Photoshop, and Notary Public commission.

Preferred Skills:

Knowledge and understanding of all major color graphics software programs.

Preferred Experience:

At least 2 years in the retail sales space. If you meet these qualifications and are interested in applying for the position, please send your resume.

Job Types:

Full-time, Part-time Experience Retail sales: 2 year (Preferred)

Customer Service:

1 year (Preferred) Prior The UPS Store experience or retail Shipping experience preferred

Job Types:

Part-time Job Type:

Part-time Pay:

$12.00

• $16.

00 per hour Ability to

Commute:

Plano, TX 75074 (Required) Ability to

Relocate:

Plano, TX 75074: Relocate before starting work (Required)

Work Location:

In person