Customer Service Representative

Are you looking for a company to grow with? Have you been on the hunt for a new and exciting career opportunity? Customer Service Representative - Collision Center Join the team at White Family Collision Center as a full-time Customer Service Representative and become the first point of contact for our customers. We're looking for someone who is organized, professional, customer-focused, and thrives in a fast-paced environment. Schedule Monday-Friday 8:00 AM - 5:00 PM No weekends What You'll Do Answer incoming calls and direct customers to the appropriate department Schedule collision estimates and repair appointments Greet and assist customers in person Check customers in for: Estimates Scheduled repairs Vehicle pickups Manage daily repair scheduling flow Coordinate rental vehicles as needed Create repair folders and maintain customer paperwork Ensure repair authorizations and required documents are completed Make follow-up calls for appointments, parts verification, and estimate conversions Collect payments and required signatures at vehicle delivery Complete nightly deposit procedures Maintain a clean, welcoming front office and waiting area What We're Looking For Strong customer service and communication skills Ability to multitask and stay organized Professional appearance and positive attitude Comfortable working with phones, scheduling, and paperwork Previous customer service, receptionist, dealership, or collision center experience preferred but not required Why Join Us? Stable Monday-Friday schedule Team-oriented work environment Opportunity to grow within the automotive industry Competitive pay based on experience Supportive leadership and training Apply Today If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you. Apply now and become part of the White Family Collision Center team